Reviews Mini U Storage – Arlington

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Total Reviews: 21
Review avg: 2.9
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      Comment: Best move-in deal of any self storage facility, at least $30 cheaper a month than other same size units.
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      Comment: I wasn't talking about your business I was talking about a blaze firefighter moving company
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      Comment: Don't use this moving company absolutely the worst moving company I have ever used. The owner is a complete idiot in so many ways. The movers destroyed my...
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      Comment: Had my furniture stored here about two years. When I was ready to move all of it to my new house, it was covered in rat droppings. Don't rent here. It is rat infested.
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      Comment: This place is awesome because Vicki makes it awesome. Great price, $30 less than competitors, offered me use of 20' moving truck for free, gave me a $10...
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      Comment: Awesome Customer Service, I recently lost my Husband, also going through a home renovation with limited resource and funds, so I decided to put some things in storage and was concerned about everything it entailed, mainly the cost. Now this next part us where it gets next level! The MiniUStorage property managers Robert and Stormi were extremely helpful, informative, over the normal threshold of standard customer service. This not so common anymore standard of paying it forward was truly a blessing in more ways that can be put into words. For anyone looking for a very nice, well maintained and clean property and storage units please take a look or even stop by if you're in the area!! THANKS AGAIN ROBERT & STORMI.
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      Yelp
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      Comment: Thoroughly enjoyable experience getting set up on my rental of the storage unit. From the online reservation to the personal service Vicky provided....
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      Comment: If i could give negative inifinty stars, i would... I came here tonight 10 to 20 minutes passed closing time to put my last load in my locker that I PAY FOR, and as I'm unloading my vehicle the owners who live there apparently on site, (in their pajamas the whole time, mind you!), decided to get in their car and ride up, slamming on her brakes before she hits my friends kneecaps and immediately started accusing us of stealing and sneaking in.. Then i told her our 5 month old son passed away last monday, (which he did), and that we were being evicted and had to be out by 8 am tomorrow morning and she said thst my son was irrelevant to the situation and that she's calling the cops if we don't leave. I yelled out how she was soulless and the only irrelevance was her attitude and how she almost hit my friends legs and how she could have been polite and not tried to act like a thug! Then as we're leaving her husband is up at the front yelling at my husband how he was a sneak and a theif so i told him my son was gone and we were being evicted and that guy said sorry and to get the hell out. I'm horrified and hurt down to my core. What a soulless establishmemt with no class or care for any customers.
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      Comment: Horrible owners. They tryed to hit me with their car because I was at my storage unit 5 minutes after close. I was also verbally abused by both managers.
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      Comment: Anyone who would say a newly passed infant is irrelevant is a heartless unprofessional pig! You deserved to be fired ma'am! I am disgusted and disheartened that someone like you can hold a job. You are sick!!!!!!! If your company continues to employ you they are as sick you are!
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      Comment: You simply don't find customer service this good anywhere else
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      5
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      Comment: Great deal I got here, Free truck rental ,a big discount on the storage Free lock and to top it off, a Starbucks gift card, Wow! What a deal! The staff was also great.
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      Comment: Not real excited about the new owners. Decided to make a change after being there a year.
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      5
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      Comment: Nice safe place good staff.
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      Comment: Would not trust managers with my property. Bad experience.
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      Comment: Friendly, helpful people. Free truck (4 hrs) with move in. Will recommend to anyone in the area. Storage units and RV parking.
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      Comment: Great service
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      Yelp
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      Comment: Cleanest storage place I have seen! The staff member was super sweet and helpful! I am so glad I moved my stuff from the place I had it before.
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      Comment: We have been customers since 2006 and have been extremely happy with the facility, safety, cleanliness, help with problems and especially satisfied with the office help. They are so nice and over the top accommodating,making us feel like they treat us like family.
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