Reviews Mini U Storage – Colorado Springs

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Total Reviews: 61
Review avg: 3.48
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      Comment: The women who run this place are very knowledgeable of their facility. I did notice they are very observant of the property and run a tight ship when it comes to their rules. I appreciate knowing my belongings are safe, as I see they are constantly patrolling the site.
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      Comment: Ok
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      Comment: Pretty Dean clean and staff AR very nice and helpful
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      Comment: It's not a bad place to store your belongings altho the winter hours are very inconvenient. Very nice people very clean and great prices. But when you need something it sucks not to be able to get to your things.
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      Comment: Was tormented by this place every time i paid them cash the next month they would say oh you didnt pay for so and so month well i figured out their game with the help of google location tracking proving i was there. They still took my things STAY AWAY AT ALL COSTS!
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      Comment: Nice people and good price
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      Comment: These are quite possibly the worst people I have ever dealt with. If your customers or their families have a misunderstanding about the policies you speak professionally with them. I am truly at a loss for words -- ABSOLUTELY aweful people. This duo berated my wife and sister (yes, my family was worked up due to a death in the family) and when I attempted to calmly make peace in the office was met with yelling, hostility and complete resolution on escalating the situation as much as can possibly be done. If they were my employees they would be immediately terminated -- but they're the owners so they can talk however they want. Folks, save your time and money, go elsewhere. In the sarcastic words of management, "BYE!".
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      Comment: Horrible customer service. You can't talk to these people. They don't talk to you kindly. It's as if you are scum to them and not worth speaking to. Don't mention that you are putting your dead father's things into a storage unit, bc they will have no compassion for that. They will speak badly of you about it. Seriously still in shock on the way I was spoken to, as well as my family that was helping me move this precious cargo. Horrible. If I hadn't spent two days moving my stuff in, I would have instantly vacated it immediately. Don't go here!!!
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      Comment: Great ppl..clean n affordable
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      Comment: Never used this place before. So we will see how it goes.
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      Comment: The reason why I do that is because they have homeless people staying inside of that place they go in and out all the time and they're one door slams open and shut when there's a lot of wind I live right next door we could see all of it I know there's a health code to prevent people from living inside of a storage area
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      Comment: Affordable
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      Comment: Nice folks here, even for a corporate business. Clean units and great security.
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      Comment: Awesome people! Good place to store your stuff!
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      Comment: Friendly helpful staff, clean and good prices.
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      Comment: I was here today helping my sister organize her storage unit and this place has the rudest and most disrespectful owner. Bad customer service. There is definitely a better way to talk to your paying customers. There is no need to threaten people. Needeless to say my sister decided to move everything out. So just a little message to his wife, your husband just lost you another customer. No wonder why a disgruntled customer vandalized and broke into units 3 years ago.
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      Comment: Rude, snotty staff. Would not recommend
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      Comment: This place has very poor customer service. Lied to me the first day saying it won’t be an extra charge to downsize early . Wouldn’t recommend to no military specially if you are thinking bout moving and downsizing due to your spouse staying behind for a bit . Broke storage doors
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      Comment: Definitely good units for the price.
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      Comment: Absolutely terrible service! The guy at the counter is beyond rude! I'll never use them, and will never recommend them to ANYONE
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      Comment: Very friendly staff. Good prices and use of their moving truck?! Secured with a fence, locked gare and security cameras.
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      Comment: Safe, secure, climate-controlled units. Professional staff that keep your stuff safe.
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      Comment: Had this storage got four years and they're good people
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      Comment: Free truck rental was a life saver
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      Comment: Management does not maintain. Customer service is disrespectful. No security to speak of. Unit had water and dirt constantly through door, refused to take care of simple door seal. Disrespectful. Was happy when I emptied storage, and then refused to close out paperwork, even with photographic proof of empty and clean storage. Slumlords of the sense. They also manage carwash in front, always broke...
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      Comment: When you see 5 star service just know in this town its what you will get!!! Very nice people...very helpful.
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      Comment: Storage unit is run down
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      Comment: Best prices on town!
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      Comment: Went to inquire on a space and the psycho property owner came running to our car door screaming at us to get off her property and refused to give us a...
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      Comment: Went to inquire on a space and the psycho property owner came running to our car door screaming at us to get off her property and refused to give us a...
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      Comment: Quick update. Corporate sent us a refund. It seems that they take care of their customers. Seems as though this location was less than motivated. Thank you...
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      Comment: Quick update. Corporate sent us a refund. It seems that they take care of their customers. Seems as though this location was less than motivated. Thank you...
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      Comment: Great storage service in Cos!
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      Comment: I've been using their storage unit since March 2014. there are very customer friendly and everything is well kept up I even forgot to lock my storage the correct way one time and they called me to let me know right away because they didn't want anybody to get into our stowage unit. AAAA ++++
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      Comment: Great Secure Service for our home away from home! We have a fifth wheel RV stored at Mini U Storage in Colorado Springs. It is not just an RV but it is a mini home! We have been storing this RV and two others here for the last 5 years. We have had no issues with Joe and Amber, who are in charge of this storage business. In fact they have become friends, we share stories of what is going on in our lives. We are always greeted with a friendly smile and a warm hello! We have no worries concerning the security of our home away from home when we have it in storage. The grounds are always keep in fine repair, I enjoy doing business with Mini U Storage - Motor City. Norm and Cathy Stoysich
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      Comment: The managers here are fantastic and incredibly helpful. We forgot several things we needed when renting the unit and truck and they worked with us to get...
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      Comment: The managers here are fantastic and incredibly helpful. We forgot several things we needed when renting the unit and truck and they worked with us to get...