Reviews Mini U Storage – Denver Iliff Ave

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Total Reviews: 53
Review avg: 3.64
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      Comment: I chose this self storage facility because it was closest to my new apartment. I didn't realize it At the time, but I made a great choice! The management is...
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      Comment: Not only is this facility affordable and convenient this husband wife duo is absolutely amazing. Their customer service is fantastic they really make you feel special. They are very comical as well and also thoughtful.
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      Comment: I chose this self storage facility because it was closest to my new apartment. I didn't realize it At the time, but I made a great choice! The management is...
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      Comment: Great staff and prices, always very friendly
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      Comment: Excellent service, storage unit was exactly what I needed for short-term storage while I was between moves. Rental process was very smooth & easy, and they also had a couple moving trucks on-site which was very convenient. I wasn't expecting too much in terms of service, but the staff/management was very friendly, professional, and accommodating. Would recommend to anyone living in the area!
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      Comment: New Management is the best! Very helpful and friendly. I was only there for two months and had some issues with my unit, they were very understanding and...
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      Comment: For something that seems as simple as just getting a storage unit, the husband and wife that run this facility have shown some of the best customer service I've seen in a long time. From making sure I had all the materials I needed to bringing me water when I was moving out. Just genuine, kind people who made getting a unit fast and easy. Thank you!
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      Comment: New Management is the best! Very helpful and friendly. I was only there for two months and had some issues with my unit, they were very understanding and...
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      Comment: The staff is great here. Moving can be stressful. Danni was not only understanding, helpful and knowledgeable, she also lifted our spirits. This facility has affordable quality storage.If I am ever in need of storage again, I wouldn't go anywhere else.
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      Comment: I give this place 4 stars because the husband and wife who live on the site are very friendly I've never been at a storage unit where the staff went out of their way to offer water as I packed and unpacked my things. I was also with my 2 year old son and it was pretty hot out. Thanks you guys. As far as my unit well it's kinda expensive and it has asbestos falling from the ceiling but other than that it's an okay place LOL. Whoever owns this storage unit you need to fix ceilings in the units if I wanted to I could climb from my unit into the one across from me no problem.
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      Comment: Not to be trusted concerning autopay off of your bank account. They promised to refund unused days, but never did. Upon contacting the management they gave me a CA number and said that it is a corporate decision. After a number of messages left I never received a call back nor a refund of prorated rent. Avoid autopay or any business that hides in another state.
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      Comment: Nnn
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      Comment: The short tubby manager guy accused me of something I didn’t do, tried to cuss at me in front of his children a couple of occasions, handed me a 7 day eviction notice when I had 7 days left of my first month, and tried to insult me with a negative remark prior to giving me the notice. The place is neat however, my opinion of that guy is he is a crappy person I’ll figure is racist.
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      Comment: THIS IS NOT A REVIEW, JUST WANTED TO STATE THAT WE ARE THE NEW RESIDENT MANAGERS HERE ON SITE. WE ARE PASSINATE AND HAVE A LOVE FOR THIS NEW AND EXCITING CAREER. I MYSELF WAS RAISED AT AND AROUND MINI U STORAGE ALL MY LIFE. DAHN COPERATION WAS INCREDIBLE TO MY GRANDPARENTS THROUGH THEIR 30 YEAR CARRER AND WITH MR. DAHNS TEAM BACKING US WITH THEIR KNOWLEDGE AND RECORD OF GREAT FACILITIES MY WIFE, OUR ASSISTANTS, AND I, WILL BE HERE TO HELP YOU WITH ALL OF YOUR CONCERNS AND STORAGE NEEDS! IF YOUVE HAD A BAD EXPERIENCE IN THE PAST OR NOW, WE WILL NOT TURN OUR BACKS, WE WILL DO ALL WE CAN TOGETHER TO MAKE YOU FEEL GOOD ABOUT YOUR STORAGE EXPERIENCE. TO ALL THAT ARE HAPPY, WE WANT TO THANK YOU AND ENCOURAGE YOU TO LET US KNOW IF THERE ARE ANY CONCERNS YOU WOULD LIKE US TO ADDRESS. FOR OUR FUTURE TENANTS: PLEASE COME VISIT AND TAKE A LOOK AT WHAT WE HAVE TO OFFER WE'D LOVE TO PROVIDE YOU WITH A GREAT, SAFE, AND STRESSLESS PLACE TO KEEP YOUR STUFF. THANK YOU ALL!! TOMMY AND DANNIE MANAGMENT
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      Comment: Really nice people. See Danny she is the best. Having the Fluid Market - Truck Share right there makes move-in painless.
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      Comment: I really appreciate the fast customer service that I received, Staff was very polite and helpful on what I needed. Thank you
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      Comment: The rates were great so we got this unit. There are rats. They ate our plastic, ate our mattress, ate our clothes, pooped EVERYWHERE. Found a dead one in there. Management avoided me everytime I asked. I would just get more rat packets. What's the point in paying for a storage unit for furniture and items I want to keep, when I just have to buy new ones? I'm unhappy, but I'm stuck in this situation, so I'm just kinda screwed all around.
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      Comment: Great price. Really nice managers.
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      Comment: Awesomely Wonderful Experience. Staff was extremely experienced. Fast. Polite and very helpful and courteous. Facility is clean. 7600 E illiff Denver CO Rocks!!!!!
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      Comment: This location has the worst customer service I've ever seen. No cares given until after you call Corp to file a complaint and they then terminate your lease...
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      Comment: This location has the worst customer service I've ever seen. No cares given until after you call Corp to file a complaint and they then terminate your lease...
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      Comment: Great compoany
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      Comment: Clean, friendly personnel. The only draw back is that my rate has increase 3 times in two years.
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      Comment: Best price in Denver
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      Comment: Couldnt find good rates and had trouble getting assitance by phone.
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      Comment: Love this place
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      Comment: Cheap space for denver
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      Comment: Love the staff here! Units are clean and decently priced compared to other storage places. We just had to relocate recently and close our unit with them, but if we ever had to use a storage unit again we would come back here. Rochelle is absolutely amazing and I wish there were more managers out there like her! Very understanding, friendly and always there when you need her. Everyone else there is extremely nice and welcoming. They treated us like family.
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      Comment: Clean, quiet and the people are cool.
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      Comment: How can this place say its secure when the front gate is constantly broken and open. I drive by this daily, find a place with a secure front gate. Those no comment 5 stAr reviews are suspect and I'd call them fake.
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      Comment: Friendly staff. Wish they would plow or salt grounds when it snows, because ice builds up quickly. Also driving space between units is limited and corners are tight.
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      Comment: The worst experience ever! Units are dirty. There are rats and falling things from the ceilings. Plus my unit was broken into and no one cared. They don't even have surveillance cameras. I don't recommend this place to anyone.
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      Comment: New management is very friendly. Best prices and never too busy. I retract my previous comment 😀
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      Comment: They have been great for us, we love it. We needed to use their truck early on a Monday morning, Nick was super helpful.
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      Comment: The maintenance guy was very rude to my mother and proceeded to argue with me all because she had one tire on the white line of a parking spot as she was trying to leave. I would strongly suggest finding a better friendlier place to store your stuff. Honestly I would say no stars but I honestly think they delete there bad reviews on their website. They have a ton of bad reviews on this page. Get your stuff together mini you and get a better maintenance guy.
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      Comment: The keep it clean and the staff is always friendly
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      Comment: Our unit was broken into last month, we found out today when we went to get somethings. The management did not contact us a month ago over the break in, did not call the police, nothing. We were told they had the wrong contact number but we didn't get an email a letter in the mail nothing, told us it was not their responsibility for loosing our stuff. Not only did we loose a brand new computer and Xbox but we lost memories, things we cannot buy, things we can never get back or experience. They can never replace those. This place is an absolute joke and I wouldn't recommend this place to anyone that wants to keep their things. Shame on you.
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      Comment: Great prices.. Nice staff. And they had a truck there to use..
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      Comment: This place isn't the Hilton of storage facilities BUT you get what you pay for. Staff is friendly and honest and works to find you just the right size unit....
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      Comment: Man I can't wait to have my stuff out of this place. A couple things that I must say is that inside the storage facility things like this happen to your...