Review: Laurens A
Comment: Jessie was phenomenal. She was extremely accurate and well-informed about every aspect of the rental, the logistics of using their truck (provided free of charge, along with the free hand truck), the entry and egress process and hours of access, and even how the facility drainage system protects the units in the event of heavy downpours. I made this rental a few days prior to Hurricane Florence, when predictions were that it would hit northern Virginia. Jessie wisely recommended that I choose an inside unit. She was a consummate professional, calling the following day to check on how I was doing in getting my belongings onto the truck and over to my unit at the storage facility. It was rainy and muddy and slippery and difficult to negotiate moving boxes and furniture that day, so she proactively extended my truck rental time without charge. Thanks for everything Jessie. I feel great about discovering Mini U Storage.