Reviews Mini U Storage – TomBall

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Total Reviews: 21
Review avg: 3.9
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      Comment: Do not waste your time with this place. Such bad management. First of all the “free” moving truck costs about $35 in “insurance” fees, which is the same cost as a comparable uhaul truck. Second, the insurance they make you pay way too much for is practically useless and covers almost nothing. And this summer my parent’s “climate control unit” got up to 90 degrees. Also, I promise they will raise the rent 6 months after you start your contract. They know most long term customers don’t want the hassle of moving their stuff so this Mini U mgmt has a policy of price gauging everyone after 6 months. Happened to me and my parents who also store here. I’ve been a long term customer with several other popular storage places and this mini U storage is the only one to ever raise my rent. Last but not least every time we open our storage we find lots of dead roaches and other bugs. Time to move back to Public Storage down the street.
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      Comment: Great service and friendly staff they got me into a unit quickly and I've even been assistant I mean anytime they think anything's up with my unit they're very informative and they keep an eye on everything makes me feel like all of my things are safe and secure
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      Comment: Storage units were huge and very clean and affordable. Office staff was very friendly and helpful. Truck rental was included with move in which saved us...
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      Comment: Storage units were huge and very clean and affordable. Office staff was very friendly and helpful. Truck rental was included with move in which saved us...
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      Comment: Pricey to ship parcels but convenient.
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      Comment: Great facility, friendly staff and they are super helpful. Very pleased with pricing and storage unit as well.
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      Comment: WORST PLACE EVER !!!! THEY ARE THE BIGGEST THIEVES YOU WILL EVER COME ACROSS !!!!
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      Comment: Wonderful service.
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      Comment: We have used this storage for years and we have never had an issue. They are helpful and I recommend them 100%. We recently had issues with our lock and they were able to help very quickly!
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      Comment: Well staffed and very reasonable rates. Had a great experience and would use again.
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      Comment: The customer service was funny, she made it quick and was very informative on our product selection.
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      Comment: Friendly staff. Free priority boxes to mail things there. Good pricing on storage units, always very clean.
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      Comment: Awesome prices professional staff
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      Comment: Beware! This is a very nice facility, however if you move out before end of month they tell you your prorated refund will be received in 21 days. It has been 45 days and I am still waiting. After three phone calls they said it was mailed on the 13th. It is now the 25th!
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      Comment: Great services
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      Comment: Besides the price, it's clean, safe, and super friendly service.