Mini U Storage – Livonia – Eight Mile

I like when you can get out and in somewhere quick. My reservation was made online so when I went in they could find it fast. Something finially worked for me & I was in and out in less then 10 min. KO CHECKED ME OUT. THANKS for explaining everything. -Marcie Woodard

Kandice was so amazing!!!!! Always so bubbly and personable. Very knowledgeable. Took care of us so fast. She’s the best!!!!

Been a customer for a few years and have always had the best experience! Kandice always goes above and beyond making sure our questions and concerns are always answered. The units are cleaned and maintained well. Go rent a unit here if interested, you won’t be disappointed!!

Came in it was speedy I spoke with crystal she was polite and helped me OMG Great customer service 10/10 will recommend❤️cheap prices too

Great sevice

Friendly and helpful

Very professional and helpful in renting a storage unit and very clean units.

Very great customer service quick fast and easy. Will highly recommend this to anyone looking for great deals and good storage space.

Good service,from Crystal

Kandice made sure that I was comfortable and I understood all the terms and conditions and she was very nice

Today, I had a wonderful experience with the Assistant Manager Crystal, at the W. Eight Mile in Livonia, MI. When arrived she was servicing another customer. Crystal acknowledged me by saying she would be with me shortly. I waited probably less than 5 minutes. She was able to bring up my reservation that I made online to complete my move-in. Crystal was thorough and professional explaining the paperwork that I was signing. She also explained the fees for today and moving forward. Once every thing was completed, she also asked did I have any questions. She explained to me how to enter and exit the property. Finally, I was made aware of the business hours that someone would be there and the hours that I could visit my unit. I am very happy as a new customer. Thank you Crystal, I appreciate your service. Michelle

Good place. Reasonable prices and good service.

Nice people

Great service from the guy at the front desk, made the process super simple for me and had quick thorough answers for the few questions I had.

Staff was extremely welcoming, thorough and most of all helpful. Thank you for superb customer service.

My experience was the best. I had a difficult time before finding Kandice (I hope I spelled her correctly) and Mini U. She not only answered 1000 questions on the phone for me. I'm still floored that when I called again stuck in traffic she waited for me. When was the last time someone helped you out like this? I know because I was the lucky one this time!

After having a family storage space there for over three decades I was trying to close this out... Candice was so great! Products are great, but customer service is always the most important part. Thank you Candice!

Quick. Simple. Cheap. Couldn't ask for more.

Great place to store your things. The owners are great to work with and were very helpful with all of my questions.

They are great

Kandice was very helpful and took very good care of us in a timely matter

Very polite staff

Really nice very helpful. I appreciate good customer service.

lady very lovely, very helpful

Hi my name is Rochelle Kamen my husband and I have had a storage unit at the 8 Mile Livonia location since 2022. Our experience has been wonderful despite a recent break-in, but Candice the manager has been great she really helped us out by reaching out to the general manager without when we had our recent break in. We were given a discount for our next month's rent which we really appreciate. If you're looking for a place to store some things that you don't have room for at home try the 8 Mile Livonia location many u storage and ask for Kansas she's the best!

Lady at the front desk on 5/1/24 was sweet and helpful! She was more than wiling to assist with helping me move out and was very accommodating. 10year customer with this company and I am sad to let you guys go but thank you for your great service!

Candace has always been so kind to me and very helpful when needed. Thank you Candace

First time renter helpful, friendly and knowledgeable. Would definitely recommend.

The staff were friendly, accommodating and knowledgable.

Robert and Lori who checked in 2/8/2024 were treated very, very well by the staff at this Mini U location. they showed and explained the facility, cleaned our unit and assisted in getting a truck from another location. Five stars.

The women behind the desk was amazing and very informative, I told her what I was looking for and she suggested sizing up with what I needed to put in the unit, most definitely looking forward to coming here.

I had called with plenty questions to rent a unit and Jessica was very helpful and extremely patient and understanding with me never using a storage unit before she helped me pick my right unit size mini u storage is amazing.

Your employee was wonderful. She waited for me and attended to me. Got me in and out in a timely manner. She was understanding, caring, had a very professional attitude. I thank her for her superb professional services I received.

Storage staff was very helpful and friendly

We had a unit here for 5 years. We saved hundreds by being able to utilize their truck! So thankful to have had a safe place to store our families treasures! Thank you to the manager for keeping the place in such great shape!

This storage unit is affordable and they have great people working for them.

Absolute best storage facility I have ever been to in my 30 years of using companies such as this. Candace and Greg are extremely professional and courteous. If I could leave 100 stars for their service, I would.

Kandice, the manager was super helpful and gave me a better deal than Google! The first 2 months are free and only paid 34 out the door. Amazing and convenient location as well!

Great with working with you on your late payments but a little pricey

The staff here is amazing. I had issues with the lock on my storage unit, they jumped to my rescue. I also love the fact that you're able to enter as early as 6am. With the hours I work I really need that. Thank you guys for being so helpful. I would recommend this place.

Stacie attended to us and she was very pleasant

Service was clear and great customer service. Free moving truck was a plus. Storage space was clean and secure.

Had an issue that was immediately cleared up. Great staff

I highly recommend Mini U Storage on 8 MIle in Livonia. I reserved a unit in the morning by phone and met with Candace in the afternoon to complete the process. Candace was so professional, friendly and thorough. She made everything so easy and fast! I've had to deal with so many people to get my mom moved out of her house and into assisted living. Hands down, Candace wins for her outstanding customer service and making this last piece in our journey easy and painless. I'm so glad I chose to go here!

Great place to store your things

People who work at both places we're great! Not only did they meet our requirements they offered us a larger storage unit with a discount. We also received a Starbucks gift 🎁 card. We needed that caffeine coffee ☕ boost to move. Lol 😆 # it work! They have rental trucks as well n met our needs for the whole week it took us to move. We had a really long conversation with management n they we're what we see as real people or down to earth 🌎 . We talked each other "Under the Sun" n more. Thanks again to everyone at Mini U Storage! 😊

Great couple that runs the place definitely recommend

Great service and great facility! Greg and Kandice are wonderful people. I would highly recommend them to anyone

Greg was very helpful. He was kind enough to take the time to show me other sizes of units, because I was unsure. He represented this business very well.👍

I was able to get what I needed.

Being that this is my first time renting a storage unit, I don’t have anything to compare it to. With that being said, I can’t imagine the process being smoother or simpler. I was not disappointed with the size or condition of the unit. And it perfectly fits my needs.

So far so good. Staff very polite the place and units we checked out clean. First time users.

PROFESSIONAL, KIND, UNDERSTANDING, & EMPATHETIC!!! Candace and her staff are absolutely Amazing!!! Candace and her team went above and beyond to ensure my move was not anymore stressful! Their pricing is Great!! The units are Clean!! The use of their trucks are clean! Candace, I sincerely Thank & Appreciate your kindness and help during this time!!! Great staff with wonderful personalities! Words can’t express how grateful I’m to have the opportunity to do business with you! Only rent here ladies & gentleman, because you’ll not regret it.

I've being going there for years. The food is delicious and a very welcomed change from my regular breakfast.

Treated me well. Great customer service. Always clean. Affordable and gave a AAA discount

Super helpful and pleasant to work with!

Managers were great. Gave me a tour, answered all my questions and gave me an awesome deal.

Great place. Great people working here

GREAT STORAGE ....CLEAN AND FRIENDLY HIGHLY RECOMMEND

My.brother rented storage today and kept talking about jow nice the lady was so far 5 STARS

This location was amazing the family that runs it was super helpful:) I would definitely recommend this to anyone in the area.

My husband and I rented a unit today and spoke with Candace. She was very friendly, professional and thorough. I would definitely recommend my friends and family to use mini-u storage!

Very knowledgeable and nice gentleman in the office. Was able to find me a great unit. Even has a light in it! Decent price and great location.

They took time to show us different size units! They also made sure to help us pick the best one for our needs and budget.

We had to find a place to store my mother's furniture until we could figure out what to do with it. Peggy was very helpful, knowing we had never done this before. She took the time to show us the unit and explain all the ins and outs of renting. The facility looks very nice, better than the first one we looked at.

Rented a unit this morning. Very nice staff that provided a complete explanation of pricing and contract.

Professional, courteous, with a sense of humor. Great experience.

Great choice of unit to for your needs They also have a very nice and friendly staff there. It was a very pleasant experience I had here

Love the place - Exceptional

very clean, and always friendly

Candice was very friendly and helpful. She explained the pricing for the units and explained my different options. The facility was well maintained and the gentleman working there also (didn't get his name) was also very friendly in helping us locate our unit and assured it was clean and ready to move in. I highly recommend this facility to others.

Clean facility. The staff is very nice and you feel confident that your belongings will be safe.

Great service! Greg and kandice at the front desk are very friendly and helpful!

Great service! Greg and kandice at the front desk are very friendly and helpful. Been there for over a year. Honest good people that will treat u like family.

Have been there for quite a while. Have never had a problem with the customer service. Always keep u up to date with your unit and any useful information.

Very easy to work with will always come back for any storage needs

Very conveniently located with easy access to unit. Staff worked efficiently at sign-up when location experienced power outage.

Great management and service, convenient location, been there about 10 years, which I never intended, on the road usually, too much monthly money for a small unheated storage space, prices have gone up steadily over the years, but I still stay because of good upkeep, and the current manager, Candace, is excellent, as were previous managers. But be wary of how long you might end up paying, not only this storage, all of them, for possessions not of high value, in the long run. Many, if not most people, would be better off selling cheaply and even throwing things out instead of placing things in storage, unless you're certain it will be short term.

Friendly people decent prices.

Awesome storage unit great people to do with!

Friendly management! Storage in great location, very clean and even offers use of free truck for move-in. Repeat customer 🙂

They were awesome. Great customer service. I highly recommend using this storage facility.

Great management and free use of truck.

Clean, kind, good management. Beat prices around...

Friendly staff

Very helpful and welcoming staff! They made everything easy and a lot less stressful on a hectic day! I never have to worry about the security of my items. Great location and very clean facility! So happy I chose this place 🙂