Mini U Storage – Springfield

Straightforward process. Fair prices. All 3 gentlemen were knowledgeable and helpful. Super recommend this facility.

Mike and Sean were so efficient and knowledgeable. The whole experience was seamless and quick. The unit was well maintained and clean. I absolutely recommend 10 out of 10!

So, in moving my 91 year-old mother into assisted living, I was in serious need of a storage unit - immediately, nearby, & inexpensive. The Mini U Storage staff at Loisdale Road were extremely helpful, the process was simple, the price was great, the 5x5 deluxe unit was exactly what I needed, plus the unit and facility are safe, clean & well lit. Perfect! Would definitely recommend using these folks. 👍🤗

Awesome staff made my relocation process seamless. Highly recommend this facility. Everything was explained thoroughly and to the point. Great atmosphere. Facility is clean and tidy. Will definitely refer family and friends.

Great guys, clean area and easy going. Made the renting process simple and clear. 6 stars

Shawn and Michael were amazing ...answered all of my questions and made the process so easy for someone who's never rented a storage unit......go see them if you need more room for your stuff.

Great folks down here. Quick and knowledgeable and they'll square you away. Highly recommend this location!

They made my stressful day way easier !!! Best price and best customer services! Thanks Mike for your service & patience!!! #1 customer service for sure !!!

Very helpful and great customer service!! Would highly recommend them!!

The customer service was top tier. They are very cool people!!

The whole team was fantastic! And super helpful!

Very helpful personnel. Made the while experience very easy. Michael and Sean cared about my unique situation. ​

This was the best customer service I have ever experienced at a storage unit. Reminder phone calls for my appointment, super kind and hospitable team that...

Michael and staff were thorough, polite and very helpful. They made the transaction a breeze and their instructions were just as needed. Five stars.

The gentlemen are really nice and very pleasant to work with. They always make me feel very much welcomed and treat me with lots of respect. They are always ready to help me when needed.

Very hospitable and helpful for getting the process rolling.

Quality service from start to finish! I was given a full description of service to ensure I got exactly what I needed.

The people there are very friendly and helpful. We went to a Budget and received the opposite treatment. Luckily we found this this here. We would have been...

Best rental and friendly staff!!

I can't say enough good things about the staff and the professionalism they showed. We were moving and our initial moving truck reservation was canceled...

Second time using this location. Both of the managers are awesome! They go above and beyond to work with their customers. Had great deals! Hassle free. Highly recommend!

Friendly, thorough explanations, clean facility. Excellent customer service! --J. N-H.

Shawn and Michael were very helpful. They were extremely knowledgeable, considerate and gave me excellent professional service. I would definitely use this group again if I had to rent from Penske in Springfield or needed a storage unit. Also, my return wen super fast. Ken and Shawn checked me in quickly! Both were great! Thank you for making my rental go as smooth as possible.

I used the Springfield VA storage for about a year until I lived abroad and it was a great experience from beginning to end. Shawn and Michael who run this site are great. The process payment are thoroughly explained and accurate, the facility is clean and safe, and although they are extremely professional they make you feel like you are family and not just a box. I highly recommend this location in particular and I hope management recognizes their value to the company.

Great customer service. Always ready to answer any questions. I have always been greeted with a smile.

Just checked into a storage unit and everything was professionally handled. Staff was excellent!

I have been having a great experience with the Springfield location! My items are just as I left them. No bugs, no rats, nothing. The guts in the office have polite and extremely helpful. I recommend this storage place to everyone!

Their hassle free process made it easier to rent one of their unit. Ken showed me the unit and got the paper work done it no time at all. Thank you for the great customer service.

Very customer oriented. Appreciate the service every time.

Thank you for have it clean quick with the bad weather.

These guys are great. Very friendly and helpful. They bend over backwards to accommodate their customers. They also have the best prices of any storage facility in the area.

You and your property are in good hands with Michael and Shawn. The best upkeep of any storage facility I have ever seen. I am one happy customer, you will be too

The staff here are friendly and helpful. They make the whole process enjoyable. Thank you! 😊

Very nice place.

Great experience, staff at this facility is very friendly and helpful. Rental trucks on-site, staff lives on premise, I also got to use one of their dollies. Price is well-rounded compare to the competition, but most importantly I believe the customer service will make customers stay:)

Michael and team provided excellent customer service with answering all of my questions prior to purchasing our unit. Then the day of purchasing they were very patient and went above and beyond to make sure we got the right unit and understood everything. I really appreciate the great customer service and the promotions that we received!!! Awesome!!

Everyone was so helpful and accommodating! 100% recommend.

Great service excellent price. Superior security coordination on every level

The Gentleman were very polite and answered all my questions. They made sure I knew everything I needed to know for the storage unit and financial situation was clear as well. Great Customer Service!!

They were very detailed and super helpful. Thank you!

The guys were very patient, helpful and knowledgeable. I would recommend Mini U Storage to anyone. Thanks for the great hospitality

Mike and Sean are great, super down to earth, no nonsense guys. They gave me what I need to explain the costs and fees, and got me set up right away. And the prices are very competitive.

Hands down, best customer service EVER. Yes, the storage is secure and easy to access and the perks when you sign up are great, but Michael and Shawn were unbelievably kind and accommodating--made a VERY stressful move so much better!

The staff was great!

Great service and does everything you need at the best price in town

Needed to upgrade as usual the staff is very helpful. Convenient and accommodating. Highly recommend. Close by the Kingstowne area. Easy to get in and...

Excellent Service

Great competitive prices and the manager and staff were so helpful and pleasant. Didn’t nickel and dime you like some storage places. I was glad I chose Mini U.

I was impressed with Mini U. Not only the price but The manager and staff were very helpful and nice and. Didn't feel like they tried to charge you extra...

I rented here for a few years. They were very helpful on both move-in and move-out, and any time I called in-between. They made sure I had all the info I needed, not just answered my question. Autopay was handy. Rent only increased $5/yr.

I have just rented a truck for the second time from Mini U Storage in Springfield. I chose to rent a moving truck from this location solely based on its location the first time... I had such a good experience that I went slightly out of my way to rent a truck from them again to move furniture later in the same year. The two gentlemen at Mini U storage that I worked with both times were extremely helpful, transparent about costs, insurance etc., and very courteous. This is by far the best truck rental experience I've ever had.

Shawn and Michael were friendly and professional. So far so good.

Customer services was excellent. They provided professional and outstanding services and were very attentive to what I needed. If I ever need storage again I will use and recommend them to anyone needing storage.

They were very helpful when an issue came up!

These people are super nice and most helpful. Fair prices on storage rentals, but their empathy, helpfullness, and customer oriented abilities far exceeded...

In an otherwise horrible moving situation, these guys were my heros. Very nice, personable, service oriented people. Patient, respectful and empathetic to my nightmare of a move with American Hime Relocation Services ( Chicago based). They were so kind to me. Good pricing for this area. If you need storage, give them a call. 😀😀

clean

Ok

Great prices!

I rented a Penske truck here and it was a fantastic experience from start to finish. The guys at the desk were very friendly and answered all my questions....

Easy access in and out. Free truck rental when moving in. But rent has increased, wish I didn't need the space.

(Translated by Google) They give you the truck to move around (Original) Te dan el camion para moverte

Friendly, decent place with fair prices. They let you use a nice sized truck for free when you move in and they gave me a free lock. Units for rent could be cleaner though, bring a broom with you.

Excellent customer service and very friendly. Easy process to rent a moving truck.