Storage in Austin, TX

The staff is so helpful and kind, I’m very glad I went with them!

Best Business Transaction in my life...lol Not Kidding....She was Perfect...she had the Answer's to my questions before I asked. She got me a small locker ( 4 by 5 ) for only 35 +9 bucks monthly for insurance. MINI U Storage..Is.. At least here in Austin..in Wells Branch... Awesome. Thank you Andrea. But the cost has gone up. ..around 50 bucks a month now as of 3-30-2022.

The owner was very helpful. They aided me in transferring a Storage unit to me for my business. Things went smoothly and they have military discount

Lost a frisbee golf disc when they were closed. The lady behind the counter saw my crestfallen face and when I explained she gave me a ride in her golf cart to where the Frisbee was and then let me out the back gate. Such a nice person who cheerfully did that when she was off work and ready to go home!!!

I’m so glad I found Mini U Storage!! The rates, facility and management are the best!! The property and storage units are super clean and very well kept. Andrea is a sweetheart to work with!!

Mini U Storage is a great storage place. Very, very clean! I just upgraded to a bigger unit with mini u. The process was seamless and very easy. Andrea was very knowledgeable and efficient.

I moved into their smallest climate controlled Unit a couple or more years ago and have upgraded to a larger Unit during the past year, for business inventory expansion. Andrea is very knowledgeable and worked closely with me to help me accurately determine the amount of additional space I needed and gave me a tour of the available Units. Though they are a bit of a distance from my residence and I pass numerous facilities to get to Mini U - moving to another storage facility is not a consideration. From the day I first walked into the Office until the next day I go by, nothing will have changed. I feel immediately welcomed, seen and valued. Andrea has an easy manner that blends professionalism with sincere warmth and by my second visit, she knew me and the Unit to which I was connected. The property is immaculate, both inside the climate controlled areas and the external property. Lighting is always on point and there is comfort in feeling secure while on the Property. I always see Scott (equally professional and friendly) browsing the Property and maintaining any area needing his attention. At my urging, my son leased one of the larger Units and as his life consolidated, they offered him an easy transition to a smaller space. Mini U Storage Wells Branch is run by consummate professionals who value their customers and provide us with exemplary customer service and personal attention. Join the family and spread the word!

Everything was explained in a manner easily remembered and could understand. Very personnel and kind.

I moved into their smallest climate controlled Unit a couple or more years ago and have upgraded to a larger Unit during the past year. Andrea is very...

Very secure and attentive staff, on site and answer calls when you need them. Andrea is pure delight! Even recovered our disc golf disc lickety split. Andrea and Scott manage a tight ship

MAINTAINED AND MAINTENANCE BY STAFF EXCELLENT JOB ALL ARE ON POINT 👉 IVE HAD A STORAGE UNIT FOR 4 YRS THIS COMING APRIL 2022

Great customer service

Great customer Service from Andrea! Very helpful and kind!

The price was definitely in the budget for my elderly mother. The service was SURPURB!!! The office manager was extremely helpful, polite, well...

The staff here are the best you'll find. Do business with these people, you will not regret it.

I just purchased a unit an the customer service was on point. I give them a 10 star rating keep up the good work.

Good prices, and nice people running the place. Plus, they had a truck I could use to move my things. Just what I needed.

Outstanding services and professional staff. Staff assisted me with all needs regarding short notice of find storage unite.

Never meet such a nicest office staff like here. Very polite, helpful, make everything so specifically clear. Such a great experience. I would give more than five stars to this place. Thanks ..

Mrs. Harrington was VERY nice and helpful when I went in for a storage rental. I really appreciated her knowledge and her fantastic attitude. This was probably 1 of the BEST customer service experiences I've ever had!

My disc flew back there and they got it no problem. Andrea eve had a sense of humor about it which was awsome. I can only imagine how good the customer service is!

Great couple, down to earth and ready with quick comebacks to any questions. Thanks Robert.

Great place, better people!

100/10! Great staff, safe space, amazing rates! If you need to store some stuff, this is the place to keep it!

Very helpful in getting my storage needs met! Also found a billing error in which I was unaware of. Would recommend them!

Facility is always clean and easy to access. Andrea has been an awesome contact through the years, yes years. She is always cheerful, efficient and informative. She is a stellar example of customer service. We've never had an issue with anything. Thank you!

New to Mini U Haul and so far I am very happy with the customer service I have received! Andrea has been wonderful from the initial visit to me signing my paperwork. The location is clean and COVID precautions were taken. Love how the doors have a magnet and a timer so they stay open as long as you need them too be open. They do raise price after about 4 months. I’m hoping it’s not too much, that would make me very unhappy. But Andrea did express if any issues to speak with her and she would try her best to help. Overall a great experience! This is coming from a very, very picky person when it comes to customer service it is my number one priority and Andrea has been wonderful!

Amazing managers, clean, and safe facility. Would definitely use again if I need a unit.

You guys are the best, so friendly, respectfully, I love this place and the customer services this guys provide. Congratulations

Andrea is the most helpful person. She goes above and beyond to help you. Thank you

Very clean! And Andrea and Scott are easy to talk with, and explain everything clearly. Great rates too.

Management is very friendly. Very professional while also being presonable.

They were very informative and super friendly.

Andrea, the manager was available, helpful and understanding. An issue arose, and she took the next step to fix the problem. Our communications were calm...

The manager helped me get my disc golf disc even though they were about to close! Super nice lady!

The managing staff are friendly and helpful. They also let you use a moving truck to help with the transition.

Andrea is a great person and nice

The recent storm in Austin has made things very difficult for me however, this transition was made effortless. Mrs. Andrea and her husband are very lovely people and business owners. I appreciate them so much for their kindness, the equipment they have available and the reasonable rates. The best customer service I have had in a long time!

Excellent place for storage. Humidity controlled, clean and very hospitable. I've also invited friends that have needed storage here at a reasonable rate. We would recommend this business to anyone.

I used this Storage company 2 years ago. These storage units were keep up with being clean, etc. I have never been harassed by other customers. Staff is super nice and very helpful. The reason why I came back to this company is that I trust them, super easy to setup (online and in store), everything I need to store my personal belongings. Also easy to get in and out of as well.

I honestly rented here just because of Scott and andrea (the managers). Scott is so cool and Andrea is friendly and professional. These two make this place super awesome.

Wonderful and helpful customer service! ❤️📦

I knew from literally the first 5 minutes of speaking with Scott then Andrea this was a place I could feel comfortable moving our things into while we await the construction completion of our new home. The stress of moving is already immense but to be unsure if the house will be finished on time or if something happens that pushes that date out... just the possibility of the unknown can be maddening. My mind was instantly put at ease knowing we could pack up our current place at our own pace and then take trips to drop packed boxes at the unit. That is Truly PRICELESS! The place is SPOTLESS! There are Security Cameras everywhere. It's not accessible 24/7 & I love that! The layout is easy to navigate, free carts available for use, the doors have magnets to keep them open so you don't have to wrestle with trying to open a door while trying to get your things in or out. The halls are super wide. I seriously cannot say enough wonderful things about this place! They have all sorts of sizes and can fit any budget. I am SO THANKFUL I drove by then made that call! Thank you so much Andrea & Scott!

Clean and great customer service! Variety of spaces. Awesome specials.

Great Service

I don’t know where to even begin! Excellent service! Very reasonable price! Customer service is outstanding and very friendly! I appreciate the service you and hospitality I received from you!

Andrea and Scott went above and beyond to make my storage rental experience go as smoothly as possible. They are genuinely nice and very helpful. I would recommend Mini U Storage !!!

Friendly, courteous, competent and helpful. I can’t ask for more.

Great service very clean facility! I have been storing with Mini-U for over a year now and have had an excellent experience. Andrea and Scott are super...

I have been using Mini U Storage for my Facility Maintenance company and we get a lot of deliveries and pick ups. Mini U's management always goes out of their way to ensure all our deliveries are received and we are informed quickly of the delivery. They are very professional and responsive to all our needs. I have moved our other storage spaces in the Austin area to Mini U because of their high level of customer care. Highly recommend!!!

Andrea & Scott are the best ! So accommodating, friendly and knowledgeable. They run a tight ship and it shows. I've been a long time leaser and don't plan on going anywhere else. Been here 10 years plus and the facility is accessible for all sorts of trucks, even tractor trailers. Highly recommended!

The management was very professional and offered helpful suggestions. Each encounter I had on purchasing supplies was pleasant.

Great service from ANDERA and Scott

Great place and super friendly and helpful staff

I never had any issues when me and my late husband rented a storage unit from Mini U !! Thank You Andrea and Scott you both were very courteous and very helpful to me and my late husband Arnold !! I recommend Mini U Storage to anyone anytime !!

Hey yall , so if your needing storage for a great price , with a company who genuinely want to save you money and make sure you are properly taken care of, please give this company your business. The management is amazing, and I cannot be more pleased.

Wonderful staff especially Andrea and her husband! Every situation was handled with care and love. I would highly recommend this location 😊

Amazing customer service

One of the best storage spots ever. Clean,easy access,friendly staff,great location.will definitely use in future if l ever need too.

Scott and Andrea were super nice and helpful! The process was fast and convenient and they even offer a moving truck! Definitely recommend this spot for anyone looking for some storage space.

Friendly & helpful staff! Whether I spoke to them over the phone or by e-mail, they were ever so professional & assisted in every way possible! Highly recommend this business.

This is a great place to store your things and the management was awesome and helpful I would use this place again

The team here was basically my personal fairy godparents from the time I called to ask for rates to the time I vacated. All-in helpful and friendly when I needed it most!

Super professional extreme cleaning an organized

Andrea was sooo nice and thoughtful. Helped us out alott! Definitely was the right place to go. Will definitely return. Very secure and friendly!! My first time getting a storage and I was lucky to go to the best!!

I chose this business based on strong reviews and was not surprised that they were spot on. Super customer experience. The property is clean, secure and safe. Unit size options, explanations of each, specials, truck rental... All around amazing customer experience. Highly recommend!

Andrea was amazing! She answered all my questions and gave me all my options to find the best one for us! I would strongly recommend this business for short or long term storage!!

Great location. Staff is super friendly and helpful. Location is super clean and they dollys available to move your stuff in quicker. Do yourself a favor and use them!

Very friendly staff, husband and wife. Offers many options and I got a nice big storage with plenty of space. Easy process and I would definitely come back here if I need another storage. If anybody needs a storage in the area this is the place!

Amazing, quick and friendly service! The staff felt like family I just met and took more stress away than they were aware of. I needed that experience, genuine kindness. Thanks Andrea and Scott!

Awesome staff that were super helpful! Got a climate controlled unit and a moving truck same day for a great price. They even threw in the padlock and a free months rent!

Was great service, great prices, I would recommend this place. Elevators and ac/heated unit.

Fast to assist, great pricing. Great service. Highly recommend. Elevator access to ac/heated unit.

Great experience and very helpful and patient. Thanks

Great prices and management is responsive.

Fit my needs PERFECTLY! Awesome experience coming here! This storage place is right around the corner from my house so the location works out perfectly for my storage needs. We were greeted and treated very politely all through the the process, from signing papers to the small tour of the grounds. The process was very streamlined from start to finish, and the website makes it even easier to rent out a storage. They have many unit sizes to accommodate your storage needs, I got a 75 sq foot unit and it fit most of the furniture I wanted to put away for the meantime, and still have room for any future items. They offer free truck rental for up to 50 miles (4 hour window) which came in SUPER handy, I didn’t have to make another trip to UHAUL to get a truck! This is what sold me the most, and everything else was just a little cherry on top. Do not look any more, get your storage unit here!

I arrived at closing time, but there was no rushing me out of there nor hurrying me to make decisions. Manager in charge even stayed 1½hrs late with me to make sure I got the storage unit needed. And the use of the box truck was AWESOME!!!

Andrea was friendly, professional and fast! I got a unit on the 1st floor I’m a convenient spot.

Amazing Management and extremely thorough on what you are committing to. This is the second time we’ve used them. Great customer service!

Soooo glad to have Mr. Scott and Mrs. Andrea back; love and appreciate their awesome customer service!

Very Nice People As Well As helping you save money.

The staff was very helpful and friendly. It was the best customer service experience that I've had in a very long time. I would recommend them to anyone. Great Service.

Andrea was very nice,polite,professional and very informative.

Great staff, super helpful. Great prices. I’ve never used a storage better than this. The place is immaculate. Classy. And they give you a free truck to move in. Now THAT is service with a smile.

Very profesional and polite service!!

Was with them since 2004, they were always very professional and courteous. I moved out today because I moved, thank you.

Nice people!! Fast service!! Clean environment!!!👍

Andrea was very helpful, loved her energy, great service I'll be recommending this storage to family in friends

Mrs.Andrea is the sweetest! I made my reservation with Mini U Storage online (easy process) and then called the office to get more info and spoke to Mrs.Andrea. She was professional and kind. Went into into the office to finish up paperwork and even still had a pleasant experience. She showed me my unit and made sure it was the right one to fit my needs. The grounds are well kept which is always a plus. Thank you Mini U Storage!

I have to say this place has awesome people who work here. It's husband and wife and so down to earth and always asking if I need something or anything they can help with..i moved all my stuff and she came around 2 or 3 times to give me water. They helped me a lot and I do appreciate people like that because you don't find good people these days!!!! Very Clean and ge a bathroom even when the front is closed...now that's a plus because I have rented storages for years and never had bathroom available after office closed. Compared to Life Storage this place is a 10 and life storage a 3. This facility has personality and respect for their customers. Thank you both for the great experience. Great location also has a Valero next door.)

Very nice people

This is the cleanest and most affordable storage unit in town. Thanks to Scott, Andrea and Mary providing the best customer service I have received in a long time. The pricing is affordable and these people make it a top priority to secure your family treasures and keep them safe. Thanks, Jeff

Awesome customer service!! Very friendly and helpful! Also great communication! Def recommend 😊👍🏼

Awesome and honest people! The truck rental and specials was also a great incentive.

Awesome location. Always clean & safe. Management is extremely friendly, approachable, helpful & available. Highly recommend.

This is a great company. I have been storing my things here for a while and I appreciate there business. Andrea is a very sweet and nice lady. I like that it’s a gated storage unit and air temperature controlled. Thank you. 👍👍👍

Sandra had geat customer service and clean facility! I would highly recommend anyone to choose Mini U Storage!!

I just had the most pleasant customer service experience today. I have been a customer for four years and needed a second storage unit close to my existing one. I mentioned this to the front office late last year and was thinking, I'll need to keep checking back because they won't remember. Well I was so wrong. I was contacted last month but I was traveling overseas. The people at Mini-U could not have been more helpful. I was finally able to come in today and get the paperwork all squared away but that really isn't the story here. I had only met the current management team on one occasion and that was months ago. I did speak with them on the phone, but that is the phone. I walked in today and was greeted by my name, MY NAME! I could not believe it, and I was treated like the Thais would threat you, all smiles and very, very, friendly!! Additionally, I always find the facility in order, good order. I could not be happier with the facility and the team at Mini-U. I highly recommend this facility to anyone needing a safe and secure, clean and friendly place to store your valued possessions! Thank you!!

Fantastic customer service, prices are great for location and cleanliness. Staff always thinks from customer's perspective while allocating the storage units and very good first time deals for new customers.

The staff was wonderful. After reserving my storage online, they called me to make sure I was aware of their office hours on the weekend. When I told them I have never rented a storage unit before, she went out of her way to answer any questions I had and those I didn't know to ask. Wonderful service from the entire staff.

Andrea and Scott were fantastic and happily took care of my needs despite me coming in with only a few minutes before closing time on a Friday. I highly recommend MiniUstorage!

Andra Was Fantastic

Andrea and Scott , great management team. Excellent customer service!!!!

Free truck rental for move-in got us started, but we really appreciate the secure and clean facility and how easy it is to work with the staff and owner. Definitely recommend.

Superb level of service. Andrea is knowledgeable and friendly.

I would highly recommend this storage facility to anyone in the area. I appreciate their customer service and was happy to do business with them.

From start to finish I had a wonderful experience! Fast, friendly service and lots of cool bonuses like a giftcard, free moving van and free shelves for the unit. Andrea is super helpful and made the process ridiculously easy and smooth. She took really good care of me and made sure all my needs were met and that my storage solution was customized to my situation. She also got my paperwork handled super quick and I was able to move things in the same day! 12/10 would reccomend!

Good customer service, prices are great for location and cleanliness. Good first time deals for new customers, pleasant over the phone. Always helpful and friendly and knowledgeable

This place is awesome and they can solve all your storage needs. I love doing business with them.

Great customer service! Very detailed oriented when explaining the storage policy.

Decent Lil place that met all our needs!

Awesome friendly smiling faces!!

Great staff, very friendly and they aim to satisfy the customer.

Current managers are great, super friendly, and extremely helpful.

Great place - friendly staff! Reasonable prices. Would definitely recommend over nearby storage facilities

I have multiple units and am a long time customer. Andrea & Scott pride themselves on providing excellent customer service and take time with their customers. Recently, I was unclear on my discounts. Andrea did a thorough review of my account and made certain my discounts were applied correctly. She is the first manager to ever do this for me and I have been a customer for years. Scott takes great pride in ensuring the property is always well maintained and very clean. They are always very helpful and you will always be treated well.

Very professional and courteous staff. Quick to respond to inquiries and place is kept very clean. Lot is gated and price is very comparable to what you get in the local area.

I had a great experience with Mini U Storage! The staff was friendly and and helpful on what I was trying to accomplish. I highly recommend that you check out Mini U storage if looking for a place to store belongings, not only was I showed kindness but I got a unit for free, and only had to pay the admin and insurance fee of 25 dollars. Thank you Mini U Storage!

Andrea and Scott were amazing ! Great experience would definitely recommend this facility !

Excellent service. Andrea explain everything so well. Very clean storage

Staff and building are great enjoy walking in and seeing old faces.

The ladies in the office were friendly and helpful. They greeted me with a smile and a bottle of water. The facility is clean and cool and it has elevators for the other floors.

Great storage! Climate controlled and friendly staff. Dolly’s included you can use and they have a truck you can use to move as well!

Absolutely the best customer service!!! I recommend to anyone who needs storage to go to the Wells Branch location. They are wonderful.

Excellent customer service skills and takes that initiative to make things easier and workable. In an environment like this it is very important to be respectful, courteous and treated so well that the customer will let everyone know that they received exceptional service. Excellent, positive customer service communications at every stage of the process. Thank you!

I have been renting with Mini U for more than a year. In all this time I have received excellent service. Andrea is very friendly and professional, always answering my questions and helping me with everything I have needed. The facilities are very clean and air conditioned. I highly recommend this place.

It was a great experience for me

So happy I stopped in to look at storage at this location They are super friendly and helpful she made me feel really comfortable I would recommend this location to anyone it’s gated and the fact the management team lives on site makes it wonderful

So happy I stopped in to look at storage at this location They are super friendly and helpful she made me feel really comfortable I would recommend this...

This place is amazing. Free first month rent. Free truck rental. Elevators provided pest control every week. You'd be crazy not to store your things with them.

Staff very friendly. Building/unit/grounds nice and clean. I liked the fact that you could use the moving for the cost of the insurance fee $19.99. The staff are patient and understanding. It was a great experience.

Wonderful customer service and very efficient

👍 👍

Nice guys

Staff is friendly and accommodating. Would use this storage again.

Keep up the good work.

Some of the best and friendliest customer service I've had in a while. Very straightforward process, free moving truck rental (small insurance fee and admin...

They are great 👍 👍 👍. They were very helpful, informative, attentive, & fast. The Short haired lady was awesome (don't know if I can put her name or not) but she help me with everything I needed. Thanks

They were able to satisfy my needs with 2 storage units next to each other. The service has been excellent. The facility is well maintained and secure.

I have used Mini-U Storage twice now in a year, and they have been sooo accommodating and understanding with my storage needs. Excellent customer service all around. Highly recommend!

Mini U Storage is the only place I trust to store my things at. The management staff is amazing and gives the best customer service around.

Great management team very friendly and professional. Scott and Andrea always go above and beyond to be helpful. Lots of storage options....pleasantly surprised.

Great customer service with neccessary know-how included.

Very nice, very professional staff. The facility clearly is well-maintained. Would definitely go there again.

Bestest management EVER!

I have been with WB Self Storage for over 10 years now and couldn't be happier. The staff is amazing. If you are in the area and need a place to store...

This place is great. They are always so helpful in making sure everything is safe, secure and accessible. Their customer service is the best and they give...