Mini U Storage – Austin

The most amazing staff! Clean facility, units are well kept, and the location is so convenient. Always a good experience when stopping by the office!!

Kim and Phill were amazing 👏, I bought 2 storage units again because of great experience i haf last year , had to come back foe more ... kuddos to both of you !!!!!! Definitely recommend this location 👌 This storage facility is very lucky to find great people as yourselves . Thanks for the great experience 👍 Ray Ray

Needed to free up some space in my place! They made it quick and easy for me😃

Best price in Austin and has some of the coolest people here very clean facility great atmosphere worth the drive

Really sweet staff and clean storage plus a safe area

Kim was super helpful! The easiest experience getting a unit rented quickly. Definitely recommend.

Mrs Kim was very much help, answer all my questions,very profesional I recommend this storage place.

If I could give this place 6 stars I wouldn't think twice. Kim was amazing. Very friendly, knowledgeable, funny and professional. She went above and beyond for me on the tour and helped me make the right choice for the size of the unit I needed. It felt like talking to a friend that had my back. The location was clean and cool from the sun with a large elevator, not to mention the added security of it being gated with a code. ⭐⭐⭐⭐⭐⭐

Good safe area.

Best customer service we've came across in a while she was so nice and her husband too they have very nice deals this is the one here in austin tx wells branch very nice place clean and very well security definitely recommend this storage unit!!

I loooove this facility, I find myself always coming back. Lovely customer customer service. Sizable units. I recommend this location to family, friends AND strangers.

I had such a great experience with this storage facility, thanks to Andrea! I applied for a unit online and came in just 30 minutes before closing. Not only did Andrea greet me warmly, but she also took the time to give me a full tour, helped me find a better unit than the one I originally selected, and gave me some really helpful tips for moving in. She even waited patiently while I downloaded the app and made sure I knew how to use it properly. We ended up bonding over some shared past experiences, and it honestly felt like I was being helped by a friend. Andrea went above and beyond—she truly made the whole process smooth, stress-free, and even enjoyable. Highly recommend!

Wonderful service with clear instructions. Happy to have this location nearby.

(Translated by Google) The people are very friendly. They always send you messages before your payment arrives so you don't forget and they don't charge you extra. 100% recommended. (Original) Son muy amables las personas. Siempre te mandan mensajes antes de que venga tu pago para que no olvides y no te pongan recargos . 100% recomendados

This is by far the nicest storage facility that I have ever used! They are fast, friendly and efficient. Very clean and methodical with their approach. I will be referring this company to anyone needing this service. The owners are accommodating and really make you feel at home. 5 stars!

Andrea and Scott were quite gracious and extremely helpful. The facilities are very clean.

WOOOW from the moment my husband and I walked in we were greeted with such friendly amazing customer service! Highly recommend trying this storage place for the experience and for the convenience. Lovee my entire experience and will definitely be recommending to family and friends.

Helped me out immensely

Marry was such a great help!!!

Quick and simple.

Excelent and Clean

Andrea was amazing! Helpful and friendly.

I’ve had a storage unit with them for many years, always profesional and polite service!! great location as well! Thank you for keeping my stuff safe!

Great place

Amazing customer service!!! Love it here . Go to storage spot !

Andrea & Scott were such a great help in assisting me at the Wells Branch location. Keep up the Amazing Work.!

Great place of buisness. Great service, Very nice staff. If you’re looking for a reliable storage solution, I highly recommend Mini U Storage. They’ve made the entire process seamless and stress-free!

Very clean facility Managers were helpful

Welcoming and informative service. Great walk through of facilities. Provided complimentary lock and key. There is a discount for setting up auto-pay. Gate access is from 6am-9pm 7 days a week. So far so good.

We were looking for a storage unit last minute and came across this even though it wasn’t super close to home. The lease was a bit confusing, but Andrea explained everything thoroughly and went to the unit with us in case we needed to change sizes or had any questions. Very pleased with them so far.

I want to thank Ms.Andrea & Mr.Scott for truly helping me out in a time of need. They are so pleasant & helpful. Very resourceful might I say as well!! I truly love them & I wish them nothing but the best!!!

This is my 3rd time using mini u storage love the how the truck comes with the storage so convenient. Nothing else like this in austin. Highly recommend. Jessica was great and very helpful.

Jessica and Russ took great care of us. The storage buildings are clean and weather controlled. Very good prices!

(Translated by Google) Super spacious and clean, the people who serve are very friendly. (Original) Super amplios y limpios las persona's que atienden muy amables

Securing a rental was seamless and they were so friendly! Highly recommend!

Andrea is on point with giving you all information needed. Easy and friendly setup!

Management is the best. Thank ypu

Andrea was very kind and helpful!

Thank you for everything you set us up with in our move 🙏 10/10 recommend

Mini U storage was excellent! Moved from out of town and had a 10x10 climate controlled unit only 3 miles from our apartment. Great service and no issues ever!

Andrea is so helpful. Friendly and professional. I enjoyed doing business with her.

Really helpful and very nice, prices are reasonable and the storage units are available for rent.

Scott and Andrea are fantastic! They are very polite, knowledgeable and professional.

Great customer service 👍👍

Awesome

Andrea and scotty is a very amazing people and the place is clean and awsome

Quick and friendly service. Facility is clean and never have issues here. Recommend for climate control storage

Great service and very kinda and hospitable people, overall great experience

Friendly, helpful, professional, just awesome. This is the best storage facility and staff there is.

Wonderful service! Clean, safe, friendly folks I appreciate you!

Great clean space! Great prices and lovely welcoming customer service. I’m glad I chose this location.

My Husband and I love how affordable MiniU Storage is. They always have great customer service.

Andrea and Scott were very friendly and so much help. Made my process very easy. 10/10 recommend!

Andrea and Scott were the kindest. They explained everything in detail and I'm excited to rent at a more personal facility. Clean units, fair prices. They have a handy store and restrooms during office hours, too. Highly recommend.

Andrea and Scott were so helpful with me choosing my unit. Absolutely wonderful ❤️ Definitely recommend!!!

Andrea is God send!

They were very helpful and nice.

The front desk associates were great and customer service was super friendly and excellent I highly recommend coming in they have been super helpful and provided me with all the questions and answers I could ask for

very helpful and has been one of the best storage unit place i was happy to have a unit in for 2 years

Super helpful with details and security

Fantastic experience renting my unit here. Unit is very clean, staff is extremely friendly. Looking forward to being in and out often!

Smooth process and clean facility

Staff and building are great enjoy walking in and seeing old faces.

Great Customer Service!!!

I have never used a storage unit and i was unsure of the prices and if all of my stuff would fit. Everything was explained in depth! Andrea was so much help ! She took really good care of me and my wife. She even assisted in purchasing a lock. I feel like my personal items are in good hands.

Love the management, they are great with communication, and so friendly.

Fast and friendly service

Andrea & Scott help get us set with a storage ! Great customer service and the facility is nice and clean! Thank you for everything!

Andrea is the best she was really helpful and explained everything I needed

Wonderful experience, and professionalism from this location. Highly recommend this storage. Thank you for your assistance 😊

Very pleasant people to work with. Always clean and feel safe at this location

Free truck is nice. Very helpful Management

Manager was very nice ann d helpful. She really does her job well

If you are looking for storage I highly recommend MINI U storage wells branch. Front desk manager/staffs are absolutely helpful and mind blowing person. Storage and surrounding area are clean. Easy to access.

I was little bit worried to move-in to new apartment and have lots of stuff and which doesn’t fit in my apartment; finally found MINIUSTORAGE in Austin. Very easy process, cheap price of truck and quick service received. That saved my time and money. Thanks to mini-U-Storage.

Everything was really great and the people were amazing. I recommend these individuals to everyone.

Very kind people everytime I come here !! Amazing customer services !!

Andrea, and Scott were very helpful. Very nice and courteous. Priced reasonably. Great people. Check them out over at Mini U storage.

Great service

Good service because friendly !

Very helpful and welcoming environment. Thank you guys

Andrea, Andrea, Andrea. Fantastic. In the hectic midst of having to suddenly move my entire life into storage, Andrea made sure that I would be able to do so without complications. She worked with us to insure that we had storage even in the last moments of her shift. Because of her generosity and above and beyond attitude I was able to do what I had to in the tight window of time I had. Her understanding and help was instrumental in figuring out my appropriate next steps. For that, I can’t say thank you enough!

Absolutely love this place. Been using it since February 2024 long as I live in Austin, I will be using mini used storage! Front office staff/manager are more than wonderful and very helpful!

Wonderful atmosphere. They made it very easy and fast process for me! Amazing staff

Good services, very helpful !

I love the customer service I been here twice n they very helpful n affordable

I used Mini U Storage a few years ago and the staff were polite and extremely helpful. And now my son needs to move so I recommended him to get a storage with help of their truck for moving today. This a great place. Amazing staff.

Clean, safe, and convenient. Mary was very kind and helpful!

Andrea and Scott were Awesome! They assisted me with renting a storage unit. I went to another company that only had a kiosk machine for your credit card and no on site staff. How disappointing... Then I went to Mini U Storage and meet this wonderful and very helpful couple. I leased a unit immediately. Great prices! Great special! Great service! Thank you so much Andrea and Scott U guys R DA BEST!! 😀

I hurt my back at work so I was not able to move anything my son had to move everything for me and he just finished at the time of return I was granted a few minutes to fill up the gas and not be charged for another day I really appreciate that since I had been off work a few weeks without pay thanks again

I got my storage unit opened in literally 15 minutes. I also got 2 months free and a complimentary lock. The lady at the desk was so nice and made sure I understood the lease agreement and that I got everything I needed

Leah was very gracious and helpful to me in finding the right storage unit.

LOVED this rental experience! We came early morning and had everything settled within in minutes! I used the trucks for my move and I couldn’t be happier!

Getting signed up was easy, Scott and Andrea were super helpful and got me set up quickly. The property is very clean!

Andrea was very helpful in getting us into a unit

Andrea was the best great customer service very thorough

Great location, great facility and specials ! And truly amazing team . When you’re in the office and hear them speaking to customers on a first name basis you know your experience will be different Andrea & Mary thank you so much!

I came in to rent a unit OMG!!! Andrea was so nice patient and knowledgeable I was having a stressful day she was so kind and her and her hubby was such a joy chatting with it changed my entire mood the service exceeded my expectations they even had a great deal on boxes and offer special and military discount I don't know these amazing folks from a can of PAINT but I know what I like and that's great SERVICE thanks for being so NICE!!!!!!!!

Andrea and Scott at Austin, Tx Wells Branch location were great! Very informative and very helpful! Customer service was above and beyond

Best place to keep my belongings!! Lovely Lady! Very helpful & Informative!! Love the energy! Give my girl a RAISE!!

Great people ,great place ,great prices ,very clean I highly recommend.

The manager was very nice and polite

The management of this location are really very outstanding. Best management in town , I had couple of unit in Austin at different location, but Mini u...

Great service

Andrea and Scott are the absolute very best employees. Always extremely helpful respectful and informative. I would always suggest them. Thanks!

Andrea was very pleasant to work with. I felt really taken cared of and everything was explained with great detail. I have rented with U-haul multiple times, and I haven’t this level of customer service. Thank you for helping me out today ^_^

Was a nice experience and enjoy the treatment given by the personnel

Fast and friendly service.

Andrea and Scott were AMAZING! They were so welcoming. Great customer service.

The lady a the front desk was the nicest ever.

Amazing hospitality and professionalism. Explained everything. Above expectations. So glad I chose this facility. Scott and Andrea are awesome!

Andrea was AMAZING!! So sweet and super informative!

Was very helpful made me feel welcomed

Excellent service, nicest people.

Andrea went above and beyond to help me find the right unit and gave clear and easy instructions on how the storage works and how easy it is to use. She also recommended a good mover that came highly rated. She was really nice to work with.

Andrea and Scott were so helpful and wonderful. They took care of me and my wife thanks.

Andrea and Scott at the wells branch location in Austin provided such an excellent service to us. They really put a smile on our faces on a very stressful day. Thank you both, God bless you

Andrea and Scott, the management team, went above and beyond to ensure a smooth and stress-free process. They were always available for my questions, making the entire storage journey hassle-free. The facility's cleanliness, excellent lighting, and top-notch security, are second to none. Huge thanks to Andrea and Scott for their exceptional service and making my storage journey worry-free!

Safe easy service

I want to make this known, Mrs. Andrea was a blessing to me she helped pick out the right size storage for my things , she was very nice and she kept a Beautiful Smile on her face. There should more people like her , she is a keeper.

Superior customer service, Andrea and Scott were absolutely accommodating, patient and just overall a pleasure to deal with. Clean storage facility and someone is always there ready to assist with just about anything during normal business hours.

The staff were extremely friendly and professional. They covered all the details. In moving from one city to the next, it’s such a relief that I found a storage that is well maintained, and quality customer service.

I rented a large storage unit from Mini U Wells Branch for a duration of 15 months, and my experience was absolutely fantastic! The management team, Andrea and Scott, truly went above and beyond to make my storage process smooth and stress-free. They were incredibly accommodating, easy to reach and always ready to assist with any questions or concerns I had. Andrea and Scott's commitment to maintaining a safe, clean, and secure storage environment was evident throughout my experience. The facility was consistently immaculate, well-lit, and secure, providing me with peace of mind, especially when I was there alone at night or early in the morning. Their friendly and open communication style but serious approach to security made me incredibly comfortable storing my belongings there, even when I was traveling out of state for an extended period of time. I wholeheartedly recommend Mini U Storage in Wells Branch as the top choice for anyone seeking short-term or long-term storage solutions in the Austin area. It is no exaggeration when I say that what makes this a standout option is the management team. Andrea and Scott's exceptional service, combined with the facility's cleanliness and safety measures, have raised the bar. Thank you, Andrea and Scott, for your outstanding service and for making me feel at ease during my entire storage journey.

Fantastic customer service!

Easy setup, quick move in!

Ms. Andrea has always been so helpful and very informative when it came to me paying late or unsure about things! Definitely top notch customer service for sure 💕

Absolute Amazing service !!

They are awesome quick and friendly!

Great service

Great customer service and very helpful at this location.

I had made reservations online for Public storage, I went to the wrong place Mini U Storage didn't realize till Andrea asked for my reservation number and she said oh that's why I couldn't find you we are Mini U Storage! I'm so happy I went to the wrong place!! I got a better deal! This storage facility is amazing! super clean and the staff (Andrea and Scott) are so knowledgeable, professional and go above and beyond to meet your needs!!

Yes. They are super friendly. I have gotten several different storage units from them throughout the years!

OMG, where do i start with the wonderful wife & hubby duo. They are extremely nice and helpful. They take pride in the beauty and cleanliness of this facility. They made me want to work with them. Great people and very professional.

Very professional 🤙 and respectful

The nicest storage unit employees ever super helpful and excellent communication skills!

Excellent service really clean place and awesome rates. I will recommend mini U Storage.

Leah is absolutely amazing!! She has customer service skills and you should feel very blessed to have her as an employee.

Leah was the most kind and patient person while my friend and I were asking a million questions and acting out. I appreciate her and her ability to laugh and be laid back here in the Austin area. You'd never know that she is from Houston...

(Translated by Google) It's a very good place (Original) Es muy buen lugar

Andrea was awesome! 10 out of 10 service, very nice and friendly.

Andrea and Scott are great !!

Andrea and Scott were so nice and helpful. They really made this process easy!

Great service and attitude. Very friendly people and focused on customer service.

Andrea was awesome! 10 out of 10 service, very nice and friendly. Would recommend to anyone.

Andrea was soooo helpful and honest!! Thank you for your help!

Fantastic help in selecting a unit and thoroughly explained everything I needed to know. Thank you so much!!

Great service, monitored and clean facility. Have the money and get your storage unit, ZERO HASSLE.

Above and beyond service. The buildings and grounds are well-maintained. The rental process was quick and easy.

For me it is the best place I have had other storage, but this has been in service, quality and price this is the best for me

Andrea is amazing! Very helpful. Will be using Mini U for all my storage needs

Husband and wife run business. In and out no issues. Highly recommend

Andrea and Scott are amazing! Andrea personally reached out to me to let me know they have a moving truck available the day I was moving into my unit. The day I got there, she took me around the units to make sure the size I picked would work for me and thankfully did so because I ended up needing a bigger unit. Made my first time storage unit experience easy and simple, I highly recommend this place. Thank you! And shout out Snoop

Superb management, amazing convenience and location easily the best storage unit I have ever rented and at a good price too!

I have been storing here for years, and yesterday I needed to change to a different size unit. Andrea was super helpful and answered all my questions! She made it super easy to switch. The property is very very clean and obviously well managed! Thanks y’all!! See ya next time we come back to town!

Great people! Great service! Very friendly and easy to work with!

My husband and I have had multiple storage units at the wells branch facility in Pflugerville for about 3 years now. The on-site manager ANDREA, is AMAZING!! She is one of the kindest and professional persons I’ve ever met. NOT ONCE have I ever experienced or seen any unpleasantness from her or her husband. She definitely knows her job! Very respectful to everyone she encounters. The property is always in tip top shape. She displays work ethics that’s dreamed of from owners. I believe that when someone does a GREAT job at what they do….. IT SHOULD BE RECOGNIZED!! ANDREA you are a 5 out of 5 stars lady!!!

This storage facility is amazing!!! Fair rates, super clean and the staff (Andrea and Scott) are so knowledgeable, professional and go above and beyond to meet your needs! I have and will keep recommending Mini U Storage to family and friends. Keep up the superb work!

I got a moving truck free when we got a storage. They have very much needed deals when moving. Helped me save money

Clean.

My highest recommendation. They're accommodating, Professional, Friendly, Helpful, and Empathetic. Free truck rentals are extremely convenient. Clean well-managed property.

Friendly staff that take time out of their day to support the community.

Customer service was amazing. Very informative and helpful.

Great place for units at a reasonable price!, they help you pick the right size before renting . The ladies at office are awesome too! thanks

My all time favorite place when I need a storage unit. I love this place and will always do business with them. The facility is always care for and cleaned, staff is always amazing (Andrea & Scott). I will forever use this facility and will recommend to others.

Great staff very helpful and willing to go that extra mile for the customer!

Helpful and professional management and staff. Very clean and secure location. If you need storage in Austin, I highly recommend this location.

Helpful and professional management & staff. Very clean and secure location. If you need storage in Austin, I highly recommend this location.

This is the first time I've rented a storage . And it was the best experience.! I have gone to other storages with friends that are not as well kept, that had rat droppings and bugs, i never had a bug and left it was clean no droppings , that was after almost a year. I really appreciated the cleanliness. I always saw them sweeping even washing the pavement. But I was especially amazed at the management they were very professional, helpful and friendly, they always had a smile. Thank you so much for a pleasant experience. I give you 100 🌟 stars and will highly recommend you to friends and family.

Each time I have experienced challenges whether it was getting on their website or trying to make a payment the staff have been very helpful professional, and courteous. I've had a unit since 2015.

Andrea, Scott, and Mary are all super helpful and go the extra mile for their tenants. Outstanding customer service.

Scott & Andrea are super friendly, helpful and professional. The property is extremely clean and secure. I highly recommend this facility to anyone looking for a storage unit.

Scott & Andrea are super friendly, helpful and professional. The property is extremely clean and secure. I highly recommend this facility to anyone looking...

Best Storage Unit In North Austin!

Love Mini U storage! They are always kind when I need to ask a question. I have referred my friends here when they are looking for a place to store there...

Facility is always clean and easy to access. Andrea has been an awesome contact through the years, yes years. She is always cheerful, efficient, and informative. She is a stellar example of customer service. We've never had an issue with anything. Thank you so much!

Andrea and Scott are great managers and the storage is clean and well maintained. Bug thumbs up. Been a client for many years.

Good place to store all your belongings

This is my all time favorite storage facility in all of Austin. The property is always clean and nice. The owners, Scott & Andrea, are so warm and friendly, I always feel like I'm home when I do business with them.

Best self storage I've ever come across. Andrea was kind, professional, and overall just a good person! If you're looking for self storage, this is the one.

Andrea and Scott were so helpful and kind. They even helped us take stuff to our car, found us the perfect size storage that was on special! Thank you so much!!!

Andrea is an awesome lady this should be the only place you look for your self storage needs

The staff at Mini U Storage are very professional and helpful. They answered all my questions and gave me all of the needed information. A big thumbs up for Mini U Storage!

Great business and management. Service is 110% professional. Was offered water while I waited. I always return here for all my moves and supplies.

Andrea and scott were really helpful! Excellent customer care!

The staff is so helpful and kind, I’m very glad I went with them!

Best Business Transaction in my life...lol Not Kidding....She was Perfect...she had the Answer's to my questions before I asked. She got me a small locker ( 4 by 5 ) for only 35 +9 bucks monthly for insurance. MINI U Storage..Is.. At least here in Austin..in Wells Branch... Awesome. Thank you Andrea. But the cost has gone up. ..around 50 bucks a month now as of 3-30-2022.

The owner was very helpful. They aided me in transferring a Storage unit to me for my business. Things went smoothly and they have military discount

Lost a frisbee golf disc when they were closed. The lady behind the counter saw my crestfallen face and when I explained she gave me a ride in her golf cart to where the Frisbee was and then let me out the back gate. Such a nice person who cheerfully did that when she was off work and ready to go home!!!

Clean and great customer service! Variety of spaces. Awesome specials.

I’m so glad I found Mini U Storage!! The rates, facility and management are the best!! The property and storage units are super clean and very well kept. Andrea is a sweetheart to work with!!

Mini U Storage is a great storage place. Very, very clean! I just upgraded to a bigger unit with mini u. The process was seamless and very easy. Andrea was very knowledgeable and efficient.

I moved into their smallest climate controlled Unit a couple or more years ago and have upgraded to a larger Unit during the past year, for business inventory expansion. Andrea is very knowledgeable and worked closely with me to help me accurately determine the amount of additional space I needed and gave me a tour of the available Units. Though they are a bit of a distance from my residence and I pass numerous facilities to get to Mini U - moving to another storage facility is not a consideration. From the day I first walked into the Office until the next day I go by, nothing will have changed. I feel immediately welcomed, seen and valued. Andrea has an easy manner that blends professionalism with sincere warmth and by my second visit, she knew me and the Unit to which I was connected. The property is immaculate, both inside the climate controlled areas and the external property. Lighting is always on point and there is comfort in feeling secure while on the Property. I always see Scott (equally professional and friendly) browsing the Property and maintaining any area needing his attention. At my urging, my son leased one of the larger Units and as his life consolidated, they offered him an easy transition to a smaller space. Mini U Storage Wells Branch is run by consummate professionals who value their customers and provide us with exemplary customer service and personal attention. Join the family and spread the word!

Everything was explained in a manner easily remembered and could understand. Very personnel and kind.

I moved into their smallest climate controlled Unit a couple or more years ago and have upgraded to a larger Unit during the past year. Andrea is very...

Very secure and attentive staff, on site and answer calls when you need them. Andrea is pure delight! Even recovered our disc golf disc lickety split. Andrea and Scott manage a tight ship

MAINTAINED AND MAINTENANCE BY STAFF EXCELLENT JOB ALL ARE ON POINT 👉 IVE HAD A STORAGE UNIT FOR 4 YRS THIS COMING APRIL 2022

Great customer service

Great customer Service from Andrea! Very helpful and kind!

The price was definitely in the budget for my elderly mother. The service was SURPURB!!! The office manager was extremely helpful, polite, well...

The staff here are the best you'll find. Do business with these people, you will not regret it.

I just purchased a unit an the customer service was on point. I give them a 10 star rating keep up the good work.

Good prices, and nice people running the place. Plus, they had a truck I could use to move my things. Just what I needed.

Outstanding services and professional staff. Staff assisted me with all needs regarding short notice of find storage unite.

Never meet such a nicest office staff like here. Very polite, helpful, make everything so specifically clear. Such a great experience. I would give more than five stars to this place. Thanks ..

Mrs. Harrington was VERY nice and helpful when I went in for a storage rental. I really appreciated her knowledge and her fantastic attitude. This was probably 1 of the BEST customer service experiences I've ever had!

My disc flew back there and they got it no problem. Andrea eve had a sense of humor about it which was awsome. I can only imagine how good the customer service is!

Great couple, down to earth and ready with quick comebacks to any questions. Thanks Robert.

100/10! Great staff, safe space, amazing rates! If you need to store some stuff, this is the place to keep it!

Great place, better people!

Very helpful in getting my storage needs met! Also found a billing error in which I was unaware of. Would recommend them!

New to Mini U Haul and so far I am very happy with the customer service I have received! Andrea has been wonderful from the initial visit to me signing my paperwork. The location is clean and COVID precautions were taken. Love how the doors have a magnet and a timer so they stay open as long as you need them too be open. They do raise price after about 4 months. I’m hoping it’s not too much, that would make me very unhappy. But Andrea did express if any issues to speak with her and she would try her best to help. Overall a great experience! This is coming from a very, very picky person when it comes to customer service it is my number one priority and Andrea has been wonderful!

Amazing managers, clean, and safe facility. Would definitely use again if I need a unit.

You guys are the best, so friendly, respectfully, I love this place and the customer services this guys provide. Congratulations

Andrea is the most helpful person. She goes above and beyond to help you. Thank you

Very clean! And Andrea and Scott are easy to talk with, and explain everything clearly. Great rates too.

Management is very friendly. Very professional while also being presonable.

They were very informative and super friendly.

Andrea, the manager was available, helpful and understanding. An issue arose, and she took the next step to fix the problem. Our communications were calm...

The manager helped me get my disc golf disc even though they were about to close! Super nice lady!

The managing staff are friendly and helpful. They also let you use a moving truck to help with the transition.

Andrea is a great person and nice

The recent storm in Austin has made things very difficult for me however, this transition was made effortless. Mrs. Andrea and her husband are very lovely people and business owners. I appreciate them so much for their kindness, the equipment they have available and the reasonable rates. The best customer service I have had in a long time!

Excellent place for storage. Humidity controlled, clean and very hospitable. I've also invited friends that have needed storage here at a reasonable rate. We would recommend this business to anyone.

I honestly rented here just because of Scott and andrea (the managers). Scott is so cool and Andrea is friendly and professional. These two make this place super awesome.

I used this Storage company 2 years ago. These storage units were keep up with being clean, etc. I have never been harassed by other customers. Staff is super nice and very helpful. The reason why I came back to this company is that I trust them, super easy to setup (online and in store), everything I need to store my personal belongings. Also easy to get in and out of as well.

Wonderful and helpful customer service! ❤️📦

I knew from literally the first 5 minutes of speaking with Scott then Andrea this was a place I could feel comfortable moving our things into while we await the construction completion of our new home. The stress of moving is already immense but to be unsure if the house will be finished on time or if something happens that pushes that date out... just the possibility of the unknown can be maddening. My mind was instantly put at ease knowing we could pack up our current place at our own pace and then take trips to drop packed boxes at the unit. That is Truly PRICELESS! The place is SPOTLESS! There are Security Cameras everywhere. It's not accessible 24/7 & I love that! The layout is easy to navigate, free carts available for use, the doors have magnets to keep them open so you don't have to wrestle with trying to open a door while trying to get your things in or out. The halls are super wide. I seriously cannot say enough wonderful things about this place! They have all sorts of sizes and can fit any budget. I am SO THANKFUL I drove by then made that call! Thank you so much Andrea & Scott!

Great Service

I don’t know where to even begin! Excellent service! Very reasonable price! Customer service is outstanding and very friendly! I appreciate the service you and hospitality I received from you!

Andrea and Scott went above and beyond to make my storage rental experience go as smoothly as possible. They are genuinely nice and very helpful. I would recommend Mini U Storage !!!

Friendly, courteous, competent and helpful. I can’t ask for more.

Great service very clean facility! I have been storing with Mini-U for over a year now and have had an excellent experience. Andrea and Scott are super...

I have been using Mini U Storage for my Facility Maintenance company and we get a lot of deliveries and pick ups. Mini U's management always goes out of their way to ensure all our deliveries are received and we are informed quickly of the delivery. They are very professional and responsive to all our needs. I have moved our other storage spaces in the Austin area to Mini U because of their high level of customer care. Highly recommend!!!

Andrea & Scott are the best ! So accommodating, friendly and knowledgeable. They run a tight ship and it shows. I've been a long time leaser and don't plan on going anywhere else. Been here 10 years plus and the facility is accessible for all sorts of trucks, even tractor trailers. Highly recommended!

The management was very professional and offered helpful suggestions. Each encounter I had on purchasing supplies was pleasant.

Great service from ANDERA and Scott

Great place and super friendly and helpful staff

I never had any issues when me and my late husband rented a storage unit from Mini U !! Thank You Andrea and Scott you both were very courteous and very helpful to me and my late husband Arnold !! I recommend Mini U Storage to anyone anytime !!

Hey yall , so if your needing storage for a great price , with a company who genuinely want to save you money and make sure you are properly taken care of, please give this company your business. The management is amazing, and I cannot be more pleased.

Wonderful staff especially Andrea and her husband! Every situation was handled with care and love. I would highly recommend this location 😊

Amazing customer service

One of the best storage spots ever. Clean,easy access,friendly staff,great location.will definitely use in future if l ever need too.

The team here was basically my personal fairy godparents from the time I called to ask for rates to the time I vacated. All-in helpful and friendly when I needed it most!

Friendly & helpful staff! Whether I spoke to them over the phone or by e-mail, they were ever so professional & assisted in every way possible! Highly recommend this business.

This is a great place to store your things and the management was awesome and helpful I would use this place again

Scott and Andrea were super nice and helpful! The process was fast and convenient and they even offer a moving truck! Definitely recommend this spot for anyone looking for some storage space.

Super professional extreme cleaning an organized

Andrea was sooo nice and thoughtful. Helped us out alott! Definitely was the right place to go. Will definitely return. Very secure and friendly!! My first time getting a storage and I was lucky to go to the best!!

I chose this business based on strong reviews and was not surprised that they were spot on. Super customer experience. The property is clean, secure and safe. Unit size options, explanations of each, specials, truck rental... All around amazing customer experience. Highly recommend!

Andrea was amazing! She answered all my questions and gave me all my options to find the best one for us! I would strongly recommend this business for short or long term storage!!

Great location. Staff is super friendly and helpful. Location is super clean and they dollys available to move your stuff in quicker. Do yourself a favor and use them!

Very friendly staff, husband and wife. Offers many options and I got a nice big storage with plenty of space. Easy process and I would definitely come back here if I need another storage. If anybody needs a storage in the area this is the place!

Awesome staff that were super helpful! Got a climate controlled unit and a moving truck same day for a great price. They even threw in the padlock and a free months rent!

Amazing, quick and friendly service! The staff felt like family I just met and took more stress away than they were aware of. I needed that experience, genuine kindness. Thanks Andrea and Scott!

Fast to assist, great pricing. Great service. Highly recommend. Elevator access to ac/heated unit.

Was great service, great prices, I would recommend this place. Elevators and ac/heated unit.

Great experience and very helpful and patient. Thanks

Great prices and management is responsive.

Fit my needs PERFECTLY! Awesome experience coming here! This storage place is right around the corner from my house so the location works out perfectly for my storage needs. We were greeted and treated very politely all through the the process, from signing papers to the small tour of the grounds. The process was very streamlined from start to finish, and the website makes it even easier to rent out a storage. They have many unit sizes to accommodate your storage needs, I got a 75 sq foot unit and it fit most of the furniture I wanted to put away for the meantime, and still have room for any future items. They offer free truck rental for up to 50 miles (4 hour window) which came in SUPER handy, I didn’t have to make another trip to UHAUL to get a truck! This is what sold me the most, and everything else was just a little cherry on top. Do not look any more, get your storage unit here!

I arrived at closing time, but there was no rushing me out of there nor hurrying me to make decisions. Manager in charge even stayed 1½hrs late with me to make sure I got the storage unit needed. And the use of the box truck was AWESOME!!!

Andrea was friendly, professional and fast! I got a unit on the 1st floor I’m a convenient spot.

Amazing Management and extremely thorough on what you are committing to. This is the second time we’ve used them. Great customer service!

Soooo glad to have Mr. Scott and Mrs. Andrea back; love and appreciate their awesome customer service!

Very Nice People As Well As helping you save money.

The staff was very helpful and friendly. It was the best customer service experience that I've had in a very long time. I would recommend them to anyone. Great Service.

Andrea was very nice,polite,professional and very informative.

Great staff, super helpful. Great prices. I’ve never used a storage better than this. The place is immaculate. Classy. And they give you a free truck to move in. Now THAT is service with a smile.

Was with them since 2004, they were always very professional and courteous. I moved out today because I moved, thank you.

Nice people!! Fast service!! Clean environment!!!👍

Andrea was very helpful, loved her energy, great service I'll be recommending this storage to family in friends

Mrs.Andrea is the sweetest! I made my reservation with Mini U Storage online (easy process) and then called the office to get more info and spoke to Mrs.Andrea. She was professional and kind. Went into into the office to finish up paperwork and even still had a pleasant experience. She showed me my unit and made sure it was the right one to fit my needs. The grounds are well kept which is always a plus. Thank you Mini U Storage!

I have to say this place has awesome people who work here. It's husband and wife and so down to earth and always asking if I need something or anything they can help with..i moved all my stuff and she came around 2 or 3 times to give me water. They helped me a lot and I do appreciate people like that because you don't find good people these days!!!! Very Clean and ge a bathroom even when the front is closed...now that's a plus because I have rented storages for years and never had bathroom available after office closed. Compared to Life Storage this place is a 10 and life storage a 3. This facility has personality and respect for their customers. Thank you both for the great experience. Great location also has a Valero next door.)

Very nice people

This is the cleanest and most affordable storage unit in town. Thanks to Scott, Andrea and Mary providing the best customer service I have received in a long time. The pricing is affordable and these people make it a top priority to secure your family treasures and keep them safe. Thanks, Jeff

Awesome customer service!! Very friendly and helpful! Also great communication! Def recommend 😊👍🏼

Awesome and honest people! The truck rental and specials was also a great incentive.

Awesome location. Always clean & safe. Management is extremely friendly, approachable, helpful & available. Highly recommend.

Sandra had geat customer service and clean facility! I would highly recommend anyone to choose Mini U Storage!!

This is a great company. I have been storing my things here for a while and I appreciate there business. Andrea is a very sweet and nice lady. I like that it’s a gated storage unit and air temperature controlled. Thank you. 👍👍👍

The staff was wonderful. After reserving my storage online, they called me to make sure I was aware of their office hours on the weekend. When I told them I have never rented a storage unit before, she went out of her way to answer any questions I had and those I didn't know to ask. Wonderful service from the entire staff.

Fantastic customer service, prices are great for location and cleanliness. Staff always thinks from customer's perspective while allocating the storage units and very good first time deals for new customers.

I just had the most pleasant customer service experience today. I have been a customer for four years and needed a second storage unit close to my existing one. I mentioned this to the front office late last year and was thinking, I'll need to keep checking back because they won't remember. Well I was so wrong. I was contacted last month but I was traveling overseas. The people at Mini-U could not have been more helpful. I was finally able to come in today and get the paperwork all squared away but that really isn't the story here. I had only met the current management team on one occasion and that was months ago. I did speak with them on the phone, but that is the phone. I walked in today and was greeted by my name, MY NAME! I could not believe it, and I was treated like the Thais would threat you, all smiles and very, very, friendly!! Additionally, I always find the facility in order, good order. I could not be happier with the facility and the team at Mini-U. I highly recommend this facility to anyone needing a safe and secure, clean and friendly place to store your valued possessions! Thank you!!

Andrea and Scott were fantastic and happily took care of my needs despite me coming in with only a few minutes before closing time on a Friday. I highly recommend MiniUstorage!

Andra Was Fantastic

Andrea and Scott , great management team. Excellent customer service!!!!

Free truck rental for move-in got us started, but we really appreciate the secure and clean facility and how easy it is to work with the staff and owner. Definitely recommend.

Superb level of service. Andrea is knowledgeable and friendly.

I would highly recommend this storage facility to anyone in the area. I appreciate their customer service and was happy to do business with them.

From start to finish I had a wonderful experience! Fast, friendly service and lots of cool bonuses like a giftcard, free moving van and free shelves for the unit. Andrea is super helpful and made the process ridiculously easy and smooth. She took really good care of me and made sure all my needs were met and that my storage solution was customized to my situation. She also got my paperwork handled super quick and I was able to move things in the same day! 12/10 would reccomend!

Good customer service, prices are great for location and cleanliness. Good first time deals for new customers, pleasant over the phone. Always helpful and friendly and knowledgeable

This place is awesome and they can solve all your storage needs. I love doing business with them.

Great customer service! Very detailed oriented when explaining the storage policy.

Decent Lil place that met all our needs!

Awesome friendly smiling faces!!

Great staff, very friendly and they aim to satisfy the customer.

Current managers are great, super friendly, and extremely helpful.

Great place - friendly staff! Reasonable prices. Would definitely recommend over nearby storage facilities

I have multiple units and am a long time customer. Andrea & Scott pride themselves on providing excellent customer service and take time with their customers. Recently, I was unclear on my discounts. Andrea did a thorough review of my account and made certain my discounts were applied correctly. She is the first manager to ever do this for me and I have been a customer for years. Scott takes great pride in ensuring the property is always well maintained and very clean. They are always very helpful and you will always be treated well.

Very professional and courteous staff. Quick to respond to inquiries and place is kept very clean. Lot is gated and price is very comparable to what you get in the local area.

I had a great experience with Mini U Storage! The staff was friendly and and helpful on what I was trying to accomplish. I highly recommend that you check out Mini U storage if looking for a place to store belongings, not only was I showed kindness but I got a unit for free, and only had to pay the admin and insurance fee of 25 dollars. Thank you Mini U Storage!

Andrea and Scott were amazing ! Great experience would definitely recommend this facility !

Excellent service. Andrea explain everything so well. Very clean storage

The ladies in the office were friendly and helpful. They greeted me with a smile and a bottle of water. The facility is clean and cool and it has elevators for the other floors.

Great storage! Climate controlled and friendly staff. Dolly’s included you can use and they have a truck you can use to move as well!

Absolutely the best customer service!!! I recommend to anyone who needs storage to go to the Wells Branch location. They are wonderful.

Excellent customer service skills and takes that initiative to make things easier and workable. In an environment like this it is very important to be respectful, courteous and treated so well that the customer will let everyone know that they received exceptional service. Excellent, positive customer service communications at every stage of the process. Thank you!

I have been renting with Mini U for more than a year. In all this time I have received excellent service. Andrea is very friendly and professional, always answering my questions and helping me with everything I have needed. The facilities are very clean and air conditioned. I highly recommend this place.

So happy I stopped in to look at storage at this location They are super friendly and helpful she made me feel really comfortable I would recommend this location to anyone it’s gated and the fact the management team lives on site makes it wonderful