Mini U Storage – Potomac Yard

Great and attentive group watching over our unit.

The gents working here were extremely helpful. I was only buying boxes for a move, but if you live in Crystal City/ Pentagon City/ etc. and need boxes or tape it will save you at least 30 mins sitting in traffic to just buy your packing supplies here. Also, the boxes were not cheap but were signifigantly better than the other boxes I bought. Ended up putting everything I really cared about in the boxes I bought here and at the end of the move I am glad I did. Thanks guys

Bobby is awesome! Best and easiest self storage experience I’ve had. Can’t beat the price or the service. Highly encourage anyone in the greater DelRayborhood to use this facility!

This place is in a good location and the price was great.. Price was my number 1 reason for renting. Bobby was very helpful and friendly. He showed me to my unit and made sure I knew how everything operated, from the dock door and accessing the area. It was very easy to do the paperwork and I did not spend a lot of time filling things out.

Bobby was extremely helpful while I was setting up a new storage unit at his location. Not only was he friendly and accommodating, he was extremely personable when I came back the next day to sign the remainder of my paperwork!

The best storage place in Washington D.C. I will recommend to everyone who needs a storage place. Manager Bobby Dudley helped me from the jump and answered all my questions. Super knowledgeable in what he does and takes pride in it. Someone give him a raise !!

Christian was very wonderful in helping me find the perfect unit for my needs. He was very professional and friendly! Quick process to getting what I needed too! Thank you Cristian!

Nothing fancy here, but serviceable and handy. Staff are friendly and helpful, and the price is right.

I have been storing at this site since 1991. I have been pleased with the facility itself and with the service. I recommend it.. Charles Hatcher

I was in the market for a convenient, but more importantly, affordable storage unit. I came across self storage plus in my search and it suited my needs. But, what really impressed me, was the customer service... specifically the general manager, Bobby Dudley. Bobby is genuinely a good person, and it shows through his customer service and how he treats and talks to you. He took the time to show me around the facility. Bobby broke down pricing and benefits of each unit I was interested in. Once I finally picked a unit, we identified an issue with latch and door frame. He made sure that issue was taken care of by the time I used the storage on my set date. I had another issue on the my first day of use of the storage and he took care of it right then and there. He really just goes above and beyond what’s expected and I genuinely appreciate that. If you’re looking for an affordable storage unit and seeking good customer along with it, then Self Storage Plus and Bobby are the way to go!!

It is in the simple transaction that business have the ability to create big impressions. I was completely overwhelmed with the customer service provided by Bobby when renting a storage unit. The transaction would have been acceptable if he had just registered my payment and provided the unit. He went above and beyond by creating a unique customer experience. He took me to the unit, walked through the features and facility setup and then made sure everything was satisfactory. Phenomenal customer service!

I had a unit for 7 years here that I closed today. It's reasonably priced in a great location, easy to access, clean, and the staff are wonderful. Customer service is excellent. I could not have asked for a better experience and the manager who closed me out was impeccably polite, concise, prompt, and helpful. He made me feel welcome back any time, no guilt for closing out, wished me the best. Everyone always greets with a friendly smile and makes your time feel like a priority. I didn't know I could have such positively strong feelings about a storage unit but here we are - I will actually miss it.

Although the rates steadily went up as the years went by, the customer service was great, I never had any actual issues with the facilities or billing, and there was no issue with me randomly closing my unit the day before the end of the month. Will definitely consider in the future.

Friendly and courteous staff, competitive pricing. They made it a breeze to sign our contact and easy to terminate the contract when we were done with the unit, which I appreciated.

Awesome experience. Super friendly customer service. Bobby was super helpful and eager to offer support and expertise in any way he could.

Happy with the location!

Great deals & affordable. Staff was great when getting my unit all setup. Lots of carts & very clean!

Seamless and friendly service, great space, easy access, easy to manage payment and billing. Great place to store your stuff!

Basic, but inexpensive, well-run, and great access. I had a large amount of stuff to unload for temporary storage from a Penske truck - fortunately the loading dock has covered roll-up access and lots of carts, so it went relatively fast & trouble-free. Bobby & team was very helpful assisting with the special rates.

Easy access. Great rates. Bobby the manager has excellent customer service.

Great location for me, and wonderful help and customer service from Bobby, the manager. Lots of storage options for month-to-month leases.

Safe, clean, friendly, kind, reasonable, reliable, understanding, convenient, I could go on...

Self Storage Plus in Alexandria is great. The staff is friendly, and efficient. The location is very convenient.

Service is great, storage works for our needs no issues here. The staff and manager have always beens super helpful.

Stopped by this weekend to access my storage unit. Christian was extremely helpful and made the experience very pleasant. He answered all of my questions and did a good job of explaining the basics!

Self Storage Plus has been a task saver. When I needed to find a location, the staff was friendly, efficient and attuned to my needs. I had a great deal going on and Desiree provided that additional support to help me get into a unit quickly. Bobby is the manager at the Potomac Yard location and he is the best. Every time I needed help or needed to make changes, he provided expert advice and the details, enabling me to make an informed decision. Margaret who also works at Potomac Yard is a very pleasant and professional compliment to Bobby. This team understands customer service and being there when needed most. Thanks for making my move and leasing that much easier.

I defenily recommend this place because have good deals also I recommend Margaret give excelente costumer service and she is so sweet and helpful..

We have a commercial storage unit at this location. The Staff helped answered many questions, the site is very clean with a very friendly staff. The staff helped answer many questions and had make our job easier by making recommendations and offering quick solutions to problems. The experience is better than we expected. We do always make recommendations to our clients. The experience is better than we expected. We trust them to our self and our clients.

Dropped in to pickup some packing supplies today and was pleasantly pleased to see that there were a variety of packing options competitively priced. Very professional and courteous management on site. I’d recommend anyone. I will continue to make purchases often!

Easy process , friendly staff, and good value for the money so close inside the beltway. All the paperwork can be done over email/online. Check-in was easy and staff very helpful. Would recommend.

I was on the property helping my friend. We was moving a heavy tv. We was on the third floor and we needed a push cart. Margaret was cleaning. She saw us struggling. She stop what she was doing and told me she will being us a push cart. She went downstairs to bring us a cart. I thought that was very nice of her. Super great customer service.

Margaret Was so helpful! Great customer service and amazing prices!

Thank you Bobby and staff for always being professional and caring to your customers. My daughter and I will definitely recommend family and friends to this location for you made us feel like family. Thank you so much.

Bobby and Margaret were very friendly, kind, and helpful during my move in. I would recommend your company because of the good customer service I received.

Fantastic customer service, clean facility. Will definitely keep them in mind for my storage needs.

Amazing service. Very friendly, polite, professional, organized and great price. A good example how a business should be running. Thanks.

Margaret was wonderful and assisted me with securing the perfect storage unit. She made it easy and was very nice to work with. Thanks so much Margaret!