The service has been good. I have customer for quite some time now.

Staff is wonderfull, Always happy & helpfull

Flawless. Got instant replies, access, and follow up, a free moving 🚚 truck after complimentary pad 🔐 lock & keys and spare shelving, as well as very affordable materials. Came in at a quarter to close and still got perfect customer service, an ideal unit with 2 free months, discounts for auto-debit/etc, and we were set, insured, out, and done in less than a half hour. 👌🏼

Great service and amazing rates. So friendly! Will totally recommend.

Friendly and easy move in! Quick and personal service. Could not ask for a better experience!

Such wonderful staff, such a professional employees. Very helpful and pleasant to speak with.

Cassie was outstanding and informative and timely the and very welcoming she made me feel welcomed and answer all the questions hat I needed even the ones I was so sure about asking. And most of all they she was honest about what they offered.

Extremely clean. Manager very helpful.

Outstanding customer service, truck available for moving, clean climate controlled units. Recommend!

Kim and Phil were so awesome. Loved talking about about "metal flakes" aka glitter. Welcome to Texas!!!

Phil and Kim are some of my favorite people. They are welcoming hardworking and their facility is super clean. Thank yall for all that you do.

Perfect service Kim and phill was very helpful!

Stopped by Mini U on 11/13 and was quickly greeted by Jessica. She gave us our options and was very thorough in answering our question and doing her best to make sure that we were content. She made the experience quick and pleasant. 10/10 would definitely recommend 🙂

Super quick and easy to get a unit here !! They are super friendly and clean!! Awesome prices and great discounts !! Units are totally clean no bugs no...

The service was amazing! Very helpful! Kim and Phil!!! They are awesome!!!

Kim and Phill are professional, helpful and take care of the facility and your things like their own. I used their storage for five years and never had a complaint

I came here with my parent and the people at the desk were so nice, they really helped with the moving experience!

My family needed to find a place to store our things at the start of COVID, (downsizing). I have in the past used storagw facilities but this is the first place I've gone to and the people have treated me so kindly I felt like they were family. We had such a good experience moving in but moving OUT was bitter sweet. Our things had been at MINI U for nearly 6 months but I didn't meet Kim and Phil until our move out day. These two are the nicest people I think I've met since I moved to Katy. To keep the review short I will just say this; it's so wonderful to meet genuine ppl who enjoy where they work. They both were so pleasant and down to earth I felt like I had known them for years. My storage unit was a smaller one but I think the sizes are much bigger than what they advertise lol. Indoor space to keep our things. Safe. And clean every single time I've gone to add or remove things. The katy location really exceeded my expectations. You always hear about the known competitors but I can tell you this is the place we will recommend to anyone going forward. I didnt even get around to affordability in all of my ramble. I initially went to them because their prices were competitive. The monthly rates are fare and the service makes every penny you spend worth it! I am so pleased with my time here. Thank you all so much!

Thanks Jessica for helping me, you are a hard working peroson do a awesome job 🙂 keep you hard work !!!

Kim and Phil are EXTREMELY hospitable. I love them and their courtesy. Amazing service.

Kim and Phil were very hospitable and helpful with our storage and rental!!! I would definitely recommend this storage!

The staff is is extremely friendly and nice! The were very helpful with helping me locating a unit that work well for me and my stuff. I definitely would recommend this storage location to anyone who’s looking to have excellent customer service and for the people to interact with you like family.

The units were very clean, easily accessible, and reasonably priced! Im very impressed! Jessica, Kim, and Phil were all very personable and helpful!

Phill and Kim were just the most pleasant, humble, professional, sweet, wonderful and absolutely funny people to work with. They were so helpful and caring and got me in and out with no time! The storage unit are extremely nice and clean and rental truck for tenants is just incredibly amazing and convenient. I really appreciate great customer service. Thank you Phill and Kim, I know my unit will be in great hands.

We have been using the storage facility through multiple owners and management we are pleased to say this is our best experience yet and service since Jessica started she's very professional and helpful and deserves a raise after dealing with my husband

Lovely friendly service, helpful and informative.... couldn’t ask for more !

Super sweet couple running the place. Large spaces and a truck to use. Shelves and rolling carts to use.

Kim the manager was extremely helpful and professional. As soon I was stressed looking for a storage she gave me a smoked and quickly help me with everything. I highly recommend this place! I came out happy afterwards.

Great friendly people! They were easy to work with and very helpful during the entire process. I would highly recommend this storage company to anyone. Very clean and and kept up.

OMG!!!Kim and Phil are so AWESOME!!! They are such a loving couple. And very professional and kind. They are very knowledgeable... You are so blessed to have them working for you.

Great customer service and excellent deals on your storage. Awesome atmosphere!

I have never been so impressed with a storage facility. Everyone is so kind and accommodating, plus they have their own insurance you can get. Great availability and they let you use a truck for a day! This entire experience was easier than online shopping! I’m so happy with everything and would recommend this place to anyone and everyone!

Kim and Phil were great help hard not to love em.

Jessica was a great help on helping us look for a storage unit. She helped on giving furniture positioning options in different size units. Very polite and answered all of our questions when asked. Gave brief yet exact responses to each question.

It was a pleasure to do business with this location. Kim provides excellent service and did not hesitate to spend time assisting us to find what we needed. We have always been greeted with a smile.

Extremely kind owners and staff. Clean facility and made sure we were taken care of. I would absolutely recommend this storage facility!

Very friendly and knowledgeable staff. Extremely clean and well maintained facility with fair pricing.

The manager was amazing and so very helpful. Thank you Kim for making us feel safe to leave our belongings there and taking so much time to answer all our questions.

Phil & Kim are absolutely the best. Great customer service, efficient, & extremely knowledgeable which allows them/Mini U Storage to meet anyone's moving & storage needs. Jason

Great courteous service and reasonable prices. Kim was pleasant and kind

Phil was great help there ,place was very clean and spent time with me looking at different size units.

Very good reception. I really enjoyed the attention!!

Great location! This place is very clean, friendly, and professionally run. I highly recommend it!!

This storage facility is awesome. Clean, great prices and discounts. Very professional, great customer service, friendly people.

They are amazing and consummate professionals. Friendly and will take their time until the customer is satisfied! Renting here is a must!

what an easy and problem free experience. I would recommend anyone needing storage to definitely come to Mini U storage. Excellent customer service, very friendly staff, the facilities are clean, and I just can’t think of any other time that I’ve had to use a storage unit that can best coming here. The prices were very good also. I am a very Pros and Cons kind of person and there isn't one negative thing to say.

The staff was both professional and friendly.... 🖒🖒

They were very helpful and got me situated with the correct unit for my needs after I booked the wrong one online! Very nice people and good price. Update: New managers and they are wonderful! Very nice and helpful.

They are wonderful! Very helpful and nice. Give you a free lock and free use of truck or shelves.

So friendly and efficient! Thanks for the wonderful check-in experience!

They are great please whatever you do not every leave they are refreshing and wonderful thank God for them

I had a great experience with this company. The management was very organized and they were super nice! The free moving truck was extremely helpful because I had a lot of HEAVY furniture to move! Plus it was in a great location right by my apartment on i10. Highly recommend!

My experience at the Mini U storage has been exceptional. Ann and Guy were courteous, knowledgeable of the systems. They went above and beyond to ensure that I got the unit size I needed at a cost effective price. The facilities were immaculate. Clean and comfortable. It is great to meet people like Ann and Guy in this time of turmoil. I appreciate the service, and thank you.

Guy and his wife were very kind and helpful through out the whole process of renting a unit. Glad I chose this location 🙂

Dan and Jan are the most helpful and sweetest couple. I highly recommend their storage facility in the Katy area. ~K Young

Dan & Jan Are Amazing People!!!!

Dan & Jan were very helpful in my process of renting a storage! I really appreciate the great customer service!

We’ve been driving around all day trying to find a storage and DAN & JAN saved the day!! Transaction was quick & simple. Highly recommended!

Dan and Jan make the renting process easy, fast and very service oriented. Super clean, friendly and a great place to rent.

Mini U storage was AMAZING to work with.I was in and out very quickly,they answered all my questions, and are just fabulous to work with. I was also able to use their moving truck for a day which was great so I didn’t have to rent one.Overall this is the best encounter I’ve ever had at a storage facility, you can tell they really care about their job and customers.

Managers Dan and Jan are the most curtious people. They are very helpful, people like them are hard to find these days. Very clean property.

Dan and Jan were amazingly helpful. They showed me multiple units, no problem. The facility was very clean, and they were extremely efficient in the process of getting me all setup with my new unit.

Great Customer Service.. Jan and Dan were very helpful with my move.. I highly recommend renting a storage unit at Mini U Storage Katy, Tx

Dan and Jan are the best!!! Super great customer service, they deserve a raise! I will definitely be referring friends. Thanks Jan and dan!!

I came in on Jan 31th and was taken care immediately by Emily who was awesome. I mean she was so knowledgeable and fast. She's a keeper. Thanks Emily. The Andrews.

What an amazing experience. I went into for a unit with no reservations, and was helped immediately. They answered my questions, offered to show me the units and everything. The process of getting the unit was fast and easy, everything was explained to me. Fast, friendly service!

The office personnel were extremely nice and helpful

Very Friendly and helpful Management !! They give you Free Starbucks gift cards 😀 They know the way to your heart !

They are super nice and kind. helpful and it’s cheap they give me 2 moths free. The service is excellent!

Wonderful customer service!!

Excellent, friendly service. Quick and easy. Reserved my storage space on line, then went in to finish the monthly contract. I was in and out in 10 minutes. Perfect. I highly recommend Katy Mini U Storage. Great job folks.

We just got our storage unit and More storage places should have people like Terri and Richard!! They are the nicest couple and we’re so very helpful to us!

The administrators are extrememy friendly and attentive. The facility is clean and modern. The price is very competitive and I highly recommend it to anyone looking for storage units in the area!

Great customer service and clean facility. Great prices!!!!

talk about an awesome experience! this husband & wife team are so personable & patient. they actually took the time to listen to all my concerns before offering options. i came in not really knowing what i wanted or needed, storage wise, and they sorted it all out for me. facilities are ultra clean & i feel safe being on the property. i will DEFINITELY be recommending this location from here on out!!!! great job you two🏆

Very professional staff along with great rates!

Awesome experience with Terri and Richard the new managers. I switched units a few times because I needed more storage and they were very patient in transferring me. Clean and spotless facility. Great specials with free truck rental. Rent here it's amazing!

Ms.Terri was very friendly & the customer service very helpful selecting a unit . the process was quick and easy . loved it 👍 !

They are really nice persons, richard and terri.

Dan and Jan are the greatest i ever incountered in the storage business out of the many , many years of rentals and it was very important to me to have this i rented here at the storge facility for 2 years first year under a diffrent facility name and untill bought out by (mini u storage) , there prices are less money and more space for the money . Dan and Jan really took the time to locate me , i recived a great storage compared to what i had previously under a different name before bought out and much bigger . I needed this help in this time of my life after incountering stage 3 heart and kidney decease, they were very understanding and helped me to reach my expectations , Very good working team together

Dan and Jan helped us with everything and made it easy. Very clean and nice place with awesome customer service.

Excellent service, I needed a unit last minute. Dan and Jan got me set up quickly, and mentioned all the discount options available so I got the best rate.

The owners are great people and they really showed us great customer service!

This place is AWESOME!! Ms. Jan and Mr. Dan are the best. They work really well together and know what they are doing. I love that this place loans you shelves. If you are needing a storage unit I definitely recommend this place not only for location but for great prices. I cut my storage bill in half for the same size units my moving here. I moved in today and while I went to unload the cart one of them had put cold Waters on the back of the moving truck. Thank you so much Ms. Jan & Mr. Dan.

Had a great experience with Dan and Jan great customer service

Superb service , awesome amenities, great facility !! Come and see Dan and Jan if u need anything

Jan was very friendly and attentive during the leasing process. Dan was right on the ball to remove the old lock from the unit I rented

Jan and Dan were amazing and so helpful. The location is well maintained. I really recommend this place if you ever need a storage unit .

Dan and Jan are amazing , extremely helpful and nice ppl .. God Bless

Dan & Jan: what a pleasant experience - personable and helpful folks, economical and clean units. Highest recommendation.

Dan and Jan are the most nicest couple i have ever met.. they were really professional and caring. The storage facilty looks nice and clean. First class service.. They made my day 🙂

Dan and Jan were wonderful. So informative and supportive of our needs. It is very clean and organized. I recommend this place to anyone.

Dan and Jan were awesome!!

I rent two units here and was a little worried when it was purchased by a big corporation. I was pleasantly surprised when Dan and Jan showed up! They have been very friendly and helpful! I have rented units at other properties before and never had the customer service that they provide! I will definitely recommend this property to my friends and neighbors!

Friendly and great services. Came by to shop around, and ended up renting one.

Dan and Jan did a phenomenal job. The rate was very reasonable. The location is clean and the service is outstanding! I highly recommend them for your storage needs!

Dan and Jan are very helpful and professional. The facility is right off the highway and easy to access. It’s also very clean and they have shelves and dollies available for use at no extra charge.

Best experience ever , kind and more than helpful with everything. Thanks to Emily the day before , for helping me with all the information. Also Dan & Jane for being more than extremely helpful with everything. Thank you so much

Dan and Jan where absolutely wonderful, it was an easy check in process and the accommodated all of my needs. They friendly demeanor was a awesome bonus.

My name is Montrae Barnes and I just want to say Mr. Dan and Mrs. Jan are heaven sent!!!! They made the process easy and I'm loving my new storage space. Thanks again for your teamwork to make this process quick and easy for my family.

(Translated by Google) Excellent place. The attention is simply exceptional, Jan & Dan; very easily and with good service, they make you understand why Mini U Storage is the best option for your Storage needs. 100% recommended. (Original) Excelente lugar. La atención es sencillamente excepcional, Jan & Dan; con mucha facilidad y buen servicio te hacen entender por que Mini U Storage es la mejor opción para tus necesidades de Storage. Recomendado 100%.

Dan and Jan were very helpful and sweet. They made it easy and simple for us to rent. Highly recommended! It was clean, has AC, affordable and easy access. Could not ask for more. Thank you.

Very clean facility and great service provided from start to finish from Dan and Jan, thank you both!

Dan and Jan help us and were delightful and very helpful.

Terrific Service!!! Jan and Dan were very helpful and made the process very smooth and easy!

Dan and Jan were awesome! Answered all questions each time I called and they were a pleasure to work with! Thank you all for making this so simple for me! 🙂

Dan and Jan were very helpful in the process of getting the storage unit. Very friendly!!!

Dan and Jan have great customer service.

Dan & Jan made sure I was kept up to date with the progress of the new 5'x5' units and called me when it was available. They made sure I was well taken care of and installed the shelving unit prior to my arrival. Very satisfied

Dan and Jan were super sweet! Needed a unit asap and the price for the unit couldn't be beat and you have to love the elevator! Moving is tough but they make it super easy!!

This place has to be by far the best storage facility I have ever been to. Extremely clean, reasonably priced and Jan and Dan have exceptional customer service! Glad I found them!

Dan sand Jan were awesome !!! They told us everything we needed to know about renting a storage unit and they were extremely helpful. I would recommend everyone to use this place ! Big thumbs up to them 👍🏽

Dan & Jan offer outstanding customer service as well as they help you have a easy going process and procedures!

Dan and Jan were the best. Their customer service towards me is above 10 star . Highly recommend these storage uni. God bless you guys!!!!

Dahn and Jan were great I absolutely love how helpful they were. I’d recommend them to anyone!

Not only is this a well kept facility but Dan and Jan went over and beyond to make sure that my needs were met! I would recommend this location to anyone!

Thanks a lot to Dan and Jan for excellent customer service.....I'm very satisfied with your services...

Dan and Jan are a great team and very helpful. Love the climate control and cleanliness of the place. It's affordable and convenient.

Free 1st month, truck rental, shelving units Excellent employees will help you with all your storage needs. Excellent service

I love Dan and Jan at your facility Very friendly and extremely helpful

Dan and Jan were so helpful! I needed a unit late in the day and they took their time to help me through the rental process. The facility is clean and the climate controlled area is very comfortable!!! Thank you!

Dan and Jan so polite the southern hospitality. I miss that because you don’t get that a lot any more. Help me pick a storage last minute for my daughter who’s graduating from college. It was clean and fresh I will recommend this storage all day.

Along with affordable pricing, the customer service is superior. Dan and Jan took care of all our needs. The property is clean, well lite and has plenty of supplies should you need them as well. I would certainly recommend Mini U Storage in Katy! Thank you Dan & Jan.

Great customer service!! Great rates!!! I highly recommend this place 😊

Dan and Jan, the owners, are very friendly and low pressure compared to the other nearby storage managers. Their unit prices are lower too and their storage place is very clean and secure. I recommend this storage place highly!

5 star rating isn't enough to describe Dan, Jan and this place!!! Dan and Jan are so awesome! I was there with my mom and my two lil girls. They were probably the loudest customers in history, but Dan and Jan were so patient, and helped calm my kids down while helping my indecisive mom and I decide which storage room to get. They even thought it out and laid out different options for us before we got there for our convenience!!! I am a returning customer to this location, which is kept very clean with great location!! Dan and Jan, thank you for accommodating all our needs, and working with us even with my lil girls being obnoxious throughout the whole time!! 🙂 Strongly recommend to talk to Dan and Jan before your next moving!!!

Excellent facility, excellent prices, excellent managers. Jan and Dan are a delight to deal with. Everything about this facility is first-grade.

Had a very pleasant experience here yesterday, Jan showed me a couple of different storage options, I was given a free shelf and a free lock, and Dan even gave my daughter free candy so of course she's a fan of this place as well. 🙂

Dan and Jan were the most adorable and kind couple I have ever done business with. Storage unit was clean and the whole process was very fast and efficient. Please come in to this establishment if looking for a unit! Prices are great also!

Dan and Jan were wonderful ! Amazing customer service !

Dan and Jan have been the best you could ever want to help you

Dan and Jane are super sweet! They didn’t have a truck and dan checked other stores for us. They give you a tour before you sign anything. Super helpful!! Definitely would recommend!

I HIGHLY recommend Mini U Storage in Katy. Dan and Jan’s professionalism and customer service was exceptional! They made it super easy to do business with Their facility is impeccably clean. If you are looking for storage, please be sure to meet Dan and Jan.

Dan and Jan are great, clean nice storage. I really like the facility !!!

Dan & Jan are so awesome!!

Dan and Jan are very nice people and the process was quick and easy!

Dan and Jan were amazing! They helped me and my husband move out stuff and even let us keep our unit 2 weeks longer than we were even given. They are the dream team of storage.

Jan and Dan were GREAT! They have wonderful customer service and we were in and out! I would strongly recommend!

I was downsizing my storage and wanted something close to my new place. This facility popped up. I went by and the manager on duty Emily wouldn't let me leave..she sold me on this was the place. She went on to say that the couple (Jan & Dan) are the regular managers were just as amazing as her. Boy was she right. Its like hanging out with family. Best customer service. Accommodating, friendly and professional. HIGHLY RECOMMEND!! Thanks for making moving as easy as possible . I still owe you cookies..LOL

JAN AND DAN HAVE CREATED "HOPE" IN MY DAY. THE NEED TO SECURE STORAGE IMMEDIATELY WAS MADE SMOOTH AND WITH CONFIDENCE. .MY GRATITIDE

Great service from Dan and Jan! Very helpful and courteous!

Jan & Dan were great👌🏾...Service was speedy, very knowledgeable and patient...

Thank you very much Dane & Jane 🙏🏿.

Dan & Jan were awesome. Great rates and specials. Easy sign up process. I definitely recommend Mini U Storage Katy!

Very easy set up and sign up! Dan and Jan made everything easy and simple!! I highly recommend using mini u storage in Katy Texas!!

Dan and Jan were incredibly helpful in getting me set up with a storage unit. Got me a great rate, went through all the paperwork in detail and went through all the extra perks we get for renting here at Mini-U. Really a great facility, that's clean and accessible.

Great Experience! Reserved Unit Online came to facility to view unit and Out the Door! Plus you get a Month Free!

One stop shop! Jan and Dan where very helpful, got me in and out in minutes! Highly recommend!

I really appreciate the cleanliness and pricing of this establishment and the friendliness of it's employees. Dan and Jan are wonderful and trustworthy. Pleasure doing business with them.

I am so happy and relieved to have met Dan and Jan at Miniustorage in Katy. They are both friendly and personable yet very professional. It was bonus to learn that they are both of the Christian faith. They make it easy to do business with them.

Dan and Jan thank you for the great service. Your facility is clean, tidy you both made my experience positive.

Very clean, well built facility. Dan and Jan are very friendly and helpful. The rental process was easy. It's climate controlled with shelves and carts avaliable. They have a truck available for use also.

Moving is incredibly stressful, but to say that Dan and jan made it easier would be an understatement. They almost made it enjoyable! I have never had such a positive experience with a business before. It was incredibly apparent to me that they didnt just want my money, they genuinely cared about making my move easier. I would go to them again even if I found a storage facility half the price just because they were so pleasant to work with. Aside from the perfect experience I had with this awesome couple, the facility is very nice. I feel very secure leaving all of.my belongings here, which is a big deal. They were also very thorough in explaining their payment policies and went above and beyond to ensure that I knew that there were no hidden fees or surprise Bill's that would affect the security of my stuff. I cant say enough good things about my experience today. I wish a dan and jan owned every business I go to.

Dan and Jan are the sweetest! Very friendly and helpful!

Dan and Jan were fantastic. I got a awesome rate, they were helpful and moved pretty fast with the entire process! I visited a few storage places before making my decision and this by far was the best experience!

Dan and Jan are the best after they took over from the previous owners, they have shown nothing but professionalism and a very helpful spirit toward me as I transitioned from moving my belongings from my storage unit, if I ever need another storage, I will definitely choose Mini U Storage in Katy. Again guys thank you.

It was by far the nicest rental experience I have had over the years. Jan and Dan were very personable and organized, and the facility was very clean. We...

The sweetest and most helpful associate. She really is better than the local competition.

Thank you Dan & Jan for your excellent service!!!

Dan & Jan provided Excellent service they are very knowledgeable individuals. Thank you Dan & Jan

I am thoroughly impressed by Jan and Dan’s professionalism and customer service. I would HIGHLY recommend them!!!

I reserved a unit at this storage place, and I highly recommend this place if you are looking for a storage unit, please check it out. Dan and Jan are awesome and very very helpful. Emilie helped me too, she is very sweet.

Jan and Dan were very pleasant and extremely helpful. The facility was clean and very well kept. I would definitely recommend this storage place to my friends and family.

I adore Emily!! She was friendly, informative and very helpful

I can not say enough nice things about Jan & Dan and the customer service that I received. They went above and beyond to provide me the right storage unit. Units are very well kept, and without a doubt I would use them again......

This is a very clean facility. Dan and Jan are wonderful!! Check it out.

Dan and jan are very friendly and kind.

Very friendly and accommodating staff. Clean facilities and very simple process to sign up. Don't go anywhere else!

Wanted to get extra space, Dan & Jan at this Unit set it up for me. They offered all the options and walked me around. I got locks for free and rack to use for free. Very professional and helpful.

Great storage facility with amazing staff!

Great service!!! Emily in the front was very informative and friendly. Also the prices are very affordable. I will be coming back and telling all my friends. Thanks for all the help Mini U Storage you guys awesome!

Customer care I received in this storage is awesome. The managers I met are "Dan & Jan," and they are more than happy to helped and cared for customers. Not only clean facility, but also excellent customer care service are best in town !!!

Great maintained storage units. Very clean Management is great and friendly. They go with through all the steps and rent a unit. Highly recommended.

Good service

Great facility with an awesome staff.

The manager James is awesome.

It's a storage facility so you can't do much to make it a great experience, but from when I signed the papers for my unit until now I've never had anything less than a great customer service experience.

Kelly is awesome. Great customer service, friendly and professional.